Business Operations Coordinator

Jobtailor; Manila; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Competitive salary packages

Market-leading benefits

Access to training opportunities

Job summary

A global media organization is seeking a Business Operations Coordinator based in Manila to provide executive and administrative support to its Senior Leadership team. This role involves managing director diaries, supporting event logistics, coordinating onboarding, and enhancing operational processes. Candidates should hold a Bachelor's degree, with 1-2 years of executive support experience and excellent organizational skills. The position offers competitive benefits and the chance to work in a mission-driven environment focused on social impact.

Qualifications

• 1-2 years’ experience providing executive support to senior leadership.
• 2 years’ experience in an administrative role.
• Demonstrated ability to handle confidential information with discretion.

Responsibilities

• Manage complex Director diaries, including prioritisation and scheduling.
• Coordinate onboarding and offboarding activities for staff.
• Provide ad hoc surge support across TRF teams for invoices.

Skills

Executive support

Organizational skills

Time management

Confidentiality

Education

Bachelor's degree

Job description

Business Operations Coordinator - TR Foundations

The Thomson Reuters Foundation is seeking a highly organized and detail-oriented Business Operations Coordinator to provide executive and administrative support across the Foundation’s business administration activities. This new role will support the Foundation’s Senior Leadership team, centralising administration in the Business Operations team whilst ensuring accuracy and efficiency. The Business Operations Coordinator will report to the Directors’ Assistant and Office Manager, based in London, and work closely with colleagues across multiple teams and locations.

About the Role

In this opportunity as a Business Operation Coordinator, you will:

Directors’ Assistant / Executive Support

• Manage complex Director diaries, including prioritisation, scheduling, meeting logistics, and coordination across time zones.
• Provide travel support for SLT and new users, including guidance on processes, systems, and troubleshooting issues.
• Support event planning and logistics (e.g., leadership meetings, offsites, and team sessions), including venues, attendance, and communications.

Systems & Process Training

• Support Navan travel booking training for new users and provide refresher guidance where needed.
• Coordinate and improve the induction process, including maintaining checklists and materials, booking sessions, and tracking completion.

Talent Management Administration

• Coordinate onboarding and offboarding activities for staff and contractors.
• Maintain distribution lists and shared access groups, ensuring accuracy and timely updates.
• Maintain organigrams (TRF and team‑specific), keeping reporting lines and team structures current.
• Support Fieldglass administration, where applicable, including administering profiles, maintaining records, and account creation.

Office Management & Mailbox Administration

• Act as the 5 Canada Square point of contact, ensuring requests are tracked, responded to, and progressed efficiently.
• Own TRF mailbox administration, including triage, allocation, response standards, and maintaining an organised audit trail.

Analysis & Reporting

• Provide regular updates to stakeholders on operational performance and exceptions.

Surge Support (Programmes)

• Provide ad hoc surge support across TRF teams for invoices, including tracking, chasing approvals, correcting missing information, and coordinating with Finance/AP as required.
• Support supplier onboarding, ensuring required information is collected from suppliers and requests are progressed without delay.
• Provide ad hoc programmatic delivery support to the Programmes team, including:
  • Coordination of bespoke work packages for projects
  • Logistics support for training sessions
  • Liaison with internal and external stakeholders for project activities

Continuous Improvement

• Identify recurring operational pain points and recommend practical process improvements, including templates, trackers, checklists, and handoffs.
• Create and maintain simple how-to guides and FAQs for travel, mailbox standards, onboarding steps, and invoice/supplier workflows.
• Support compliance and governance by maintaining clear records and ensuring consistent administrative standards.

About You

• Must be a Bachelor's degree graduate.
• 1-2 years’ experience of providing executive support to senior leadership.
• 2 years’ experience in an administrative role.
• Demonstrated ability to handle confidential information with discretion.
• Experience working in a cross‑functional, international team is an advantage.
• Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.
• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.
• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
• Industry Competitive Benefits: We offer competitive salary packages and market‑leading benefits.
• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in‑house and external training opportunities.

We are a proud Equal Employment Opportunity Employer. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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