Business Operations Associate

McNeil & Co.; Manila; On-site; PHP 480,000 - 600,000; Full time

Job summary

Arch Global Services (Philippines) Inc. is seeking an Operations Analyst to support property and casualty insurance operations. The role focuses on interpreting data, analyzing results, and processing transactions with high accuracy to meet service levels.

Ideal candidates will have strong Excel and Word skills, a Bachelor's degree, and excellent English communication. You will collaborate with an international team to improve processes and deliver precise documentation and reports.

Qualifications

• Bachelor's degree required.
• Excellent Excel and Word skills.
• Strong verbal/written communication in English.
• Ability to work in an international team.
• Detail and quality minded.
• Flexible with changing requirements.

Responsibilities

• Interpret data, analyze results and process transactions in various systems in support of insurance operations.
• Support Submission Clearance, Policy & Endorsement rating and Issuance Compliance.
• Prepare and issue documents and reports accurately.
• Interact with team and customers to complete deliverables.
• Communicate issues promptly to ensure quick resolution.
• Assist with troubleshooting and improving processes.

Skills

Excel & Word

Office Suite

Education

Bachelor's degree

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals.

In short, We Enable Possibility.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Tasks/Responsibilities

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
• Submission Clearance
• Policy & Endorsement rating and Issuance Compliance Auto
• Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Required Skills/Experience

• Microsoft Excel and Word
• Microsoft Office Suite

Desired Skills/Experience

• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Superior knowledge of Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Education

Bachelor’s degree

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.

10400 Arch Global Services (Philippines) Inc.

Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.