Business Operations Analyst

WTW; Metro Manila; Presencial; PHP 350.000 - 550.000; Jornada completa

Descripción de la vacante

WTW is seeking an Advocacy Support Specialist in Metro Manila to provide operational, analytical, and administrative support to the Southeast Director of Client Advocacy. You will help maintain financial and activity reporting, coordinate recurring processes, and turn data into insights that guide planning, client service, and team priorities.

The ideal candidate is organized, detail-oriented, comfortable with data, and able to manage multiple deadlines in a collaborative environment.

Formación

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, analytics, operations, or related field preferred.
• Experience in administrative support, operations, finance, account support, reporting, or data analysis preferred.
• Proficiency with Microsoft Office Products.
• Strong attention to detail and ability to work accurately with financial, activity, and operational data.
• Effective written and verbal communication skills.
• Ability to prioritize competing responsibilities, meet recurring deadlines, and adapt to changing business needs.
• Demonstrated judgment, professionalism, and commitment to confidentiality.

Responsabilidades

• Provides operational, analytical, and administrative support to the Southeast Director of Client Advocacy.
• Turns data into actionable insights that support planning, client service, and team priorities.
• Manages multiple deadlines in a collaborative environment.

Conocimientos

Attention to detail

Effective written and verbal comms

Prioritization & deadlines

Data interpretation & analytics

Educación

High school diploma or equivalent

Associate or bachelor’s degree (preferred)

Herramientas

Microsoft Office

Descripción del empleo

Description

Advocacy Support Specialist

Position Summary

The Advocacy Support Specialist provides operational, analytical, and administrative support to the Southeast Director of Client Advocacy. This role helps maintain accurate financial and activity reporting, coordinates recurring business processes, and turns data into actionable insights that support planning, client service, and team priorities. The ideal candidate is organized, detail-oriented, comfortable working with data, and able to manage multiple deadlines in a collaborative environment.

Qualifications

The Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, analytics, operations, or a related field preferred.
• Experience in administrative support, operations, finance, account support, reporting, or data analysis preferred.
• Proficiency with Microsoft Office Products
• Strong attention to detail and ability to work accurately with financial, activity, and operational data.
• Effective written and verbal communication skills.
• Ability to prioritize competing responsibilities, meet recurring deadlines, and adapt to changing business needs.
• Demonstrated judgment, professionalism, and commitment to confidentiality.

Preferred Competencies

• Analytical thinking and problem-solving
• Organization and time management
• Customer and client-service orientation
• Initiative and continuous improvement
• Adaptability and accountability

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