Business Operations Analyst

WTW; Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

WTW in Manila seeks an Advocacy Support Specialist who will provide operational, analytical, and administrative support to the Southeast Director of Client Advocacy. You will help maintain financial and activity reporting and coordinate recurring business processes.

You should be organized, detail-oriented, comfortable with data, and capable of managing multiple deadlines in a collaborative environment to support planning, client service, and team priorities.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Experience in admin support, operations, finance, account support, reporting, or data analysis.
• Proficiency with Microsoft Office Products.
• Attention to detail and ability to work with financial and activity data.
• Strong written and verbal communication skills.
• Ability to prioritize responsibilities and meet deadlines.

Responsibilities

• Provide operational, analytical, and administrative support to the Southeast Director of Client Advocacy.
• Maintain accurate financial and activity reporting.
• Coordinate recurring business processes.
• Turn data into actionable insights to support planning, client service, and team priorities.

Skills

MS Office

Data analysis

Written and verbal communication

Prioritization

Education

Associate or Bachelor preferred

Tools

Microsoft Office

Job description

Description

Advocacy Support Specialist

Position Summary

The Advocacy Support Specialist provides operational, analytical, and administrative support to the Southeast Director of Client Advocacy. This role helps maintain accurate financial and activity reporting, coordinates recurring business processes, and turns data into actionable insights that support planning, client service, and team priorities. The ideal candidate is organized, detail-oriented, comfortable working with data, and able to manage multiple deadlines in a collaborative environment.

Qualifications

The Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, analytics, operations, or a related field preferred.
• Experience in administrative support, operations, finance, account support, reporting, or data analysis preferred.
• Proficiency with Microsoft Office Products
• Strong attention to detail and ability to work accurately with financial, activity, and operational data.
• Effective written and verbal communication skills.
• Ability to prioritize competing responsibilities, meet recurring deadlines, and adapt to changing business needs.
• Demonstrated judgment, professionalism, and commitment to confidentiality.

Preferred Competencies

• Analytical thinking and problem-solving
• Organization and time management
• Customer and client-service orientation
• Initiative and continuous improvement
• Adaptability and accountability

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