Business Intelligence & Analytics Specialist

JLL; Mexico; On-site; MXN 1,039,501 - 1,559,251; Full time

Benefits offered by this job

Continuous learning opportunities

Competitive Total Rewards Program

Supportive company culture

Job summary

JLL is looking for a Business Intelligence & Analytics Specialist based in Mexico to manage and enhance our enterprise BI platforms, including Power BI, Tableau, and SSRS. This role involves daily administration, user support, and ensuring operational stability.

The ideal candidate will have over 6 years of experience in BI, with strong technical skills in platform administration and successful collaboration in a team environment. We offer continuous learning opportunities and a competitive rewards program.

Qualifications

• 6+ years of overall experience, with 3+ years in BI platform administration.
• Strong experience in daily administration of BI platforms.
• Written and verbal communication skills in English.

Responsibilities

• Perform daily administration and monitoring of BI platforms.
• Support migration of SSRS reports to Databricks.
• Execute OS upgrades and application updates.

Skills

Power BI

Tableau

SSRS

Python

PowerShell

Windows Server

SQL Server

Data analysis

Education

Bachelor's or Master's degree in Computer Science or related field

Job description

About The Role

JLL Technologies is seeking a Business Intelligence & Analytics Specialist to support the daily administration and operational excellence of our enterprise BI platforms. Based in Mexico and partnering with a global team, you will ensure stability, security, and continuous improvement of Power BI, Tableau, and SSRS environments across on-premises and Azure cloud infrastructure. This is an excellent opportunity for a technically grounded BI professional looking to grow within a complex, high-impact data environment.

Location

• Mexico | P2

What You’ll Do

• Perform daily administration, monitoring, and support for enterprise BI platforms including Power BI, Tableau, and SSRS, ensuring operational stability and user satisfaction.
• Support the migration of SSRS reports from SQL Server to Databricks, assisting with mapping, validation, and troubleshooting throughout the process.
• Execute and validate OS upgrades from Windows Server 2016 to Windows Server 2022, including application updates and compatibility checks.
• Administer BI platform environments across on-premises and Azure cloud, ensuring security, stability, and configuration standards are maintained.
• Manage workspace creation, permissions, and data access configurations; support business units with BI security and access needs.
• Administer licensing and subscriptions; monitor user activity and resource utilization.
• Develop and maintain PowerShell and Python scripts to automate routine platform management and migration tasks.
• Provide end-user support and resolve issues related to migration, OS upgrades, and application compatibility.
• Troubleshoot connectivity, data refresh, and platform incidents; elevate to vendor support as needed.
• Conduct access reviews, audit log analysis, and compliance checks to ensure data protection and regulatory adherence.
• Track and report upgrade and migration progress to managers and technical leads.
• Manage work tickets for SSRS report modifications and underlying SQL code.
• Support custom solutions built on Tableau and SSRS across on-premises and Azure-hosted environments.
• Collaborate with internal and external stakeholders to support BI platform adoption and operational efficiency.
• Participate in on-call rotational weekend support as part of the enterprise support model.

What We’re Looking For

Experience & Education

• 6+ years of overall experience, with 3+ years in BI platform administration or a related analytics engineering role.
• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• Strong computer science fundamentals with demonstrated ability to work in 24x7 onshore/offshore team environments.

Technical Skills & Competencies

• Hands‑on experience in daily administration of Power BI, Tableau, and SSRS platforms.
• Working knowledge of SSRS report migration from SQL Server to Databricks, including deployment best practices and validation.
• Experience performing Windows OS upgrades, including application updates and compatibility assessments.
• Proficiency in developing, executing, and troubleshooting PowerShell and Python scripts for BI platform automation.
• Strong understanding of hybrid on-premises and Azure cloud BI administration.
• Solid knowledge of workspace and user access management, tenant settings, licensing, and subscriptions.
• Familiarity with audit log reviews, compliance checks, and security protocols in BI environments.
• Ability to manage report deployments, issue tracking, and support ticket resolution.
• Strong written and verbal communication skills in English.
• Collaborative team player with strong analytical and problem‑solving skills in a fast‑paced, support‑driven environment.

What We Can Do For You

At JLL, we empower you to become the best version of yourself in a fully entrepreneurial and inclusive environment. We invest in your growth through continuous learning opportunities, exposure to emerging technologies, and a competitive Total Rewards Program. JLL has been consistently recognized as one of the World's Most Ethical Companies by the Ethisphere Institute — join a team where your ambitions are celebrated.

Apply today!