Business Insights Analyst 13 days ago

TaskUs; Pasig; On-site; PHP 700,000 - 950,000; Full time

Job summary

TaskUs is hiring a Business Insights Analyst in a 100% onsite role at Imus, Cavite or Ortigas. You will lead data-driven storytelling, translate complex datasets into executive-ready insights, and influence strategic decisions. Night shift may apply as part of the schedule.

This position emphasizes collaboration with Data Visualization and Engineering teams to deliver scalable reporting ecosystems. The role requires expertise in statistical analysis, SQL, and data visualization tools such as

Qualifications

• Bachelor’s degree in IT/CS/Engineering or equivalent.
• Strong statistics, data modeling, and querying skills.
• Proficiency in SQL and data visualization tools.
• Experience in AI-related projects and ML/NLP concepts.

Responsibilities

• Architect data-driven narratives that inform executive strategy.
• Oversee synthesis of complex data into actionable frameworks.
• Consult business partners with insights and strategic roadmaps.
• Define reporting roadmaps for ad-hoc and automated outputs.
• Lead cross-functional collaborations to build scalable dashboards.
• Bridge business needs with technical specifications.

Skills

Statistical analysis

SQL

Data visualization

AI projects experience

ML/NLP basics

Education

Bachelor’s degree in IT/CS/Engineering

Tools

Looker Studio

Tableau

Power BI

Job description

Job Description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Business Insights Analyst role with TaskUs:

• Focus: Strategic influence, mentorship, and high-level stakeholder management.
• Strategic Storytelling: Architect data-driven narratives that translate complex datasets into high-level business stories, directly influencing executive strategy and pivoting organizational tactics.
• Decision Support Leadership: Oversee the synthesis of complex data into actionable frameworks, ensuring insights are prioritized based on their potential for business impact.
• Stakeholder Synthesis: Serve as the primary consultant to business partners, translating technical analytical findings into executive-ready next steps and strategic roadmaps.
• Reporting Strategy & Oversight: Define the roadmap for ad-hoc and automated reporting, ensuring all outputs align with core business KPIs and long-term objectives.

Cross-Functional Orchestration: Lead collaborations with Data Visualization and Engineering teams to build scalable, repeatable reporting ecosystems that maintain high standards of data hygiene and trend discovery.

• Technical Liaison: Bridge the gap between technical teams and business units by translating high-level business requirements into robust technical specifications and vice versa.
• Insight Governance: Direct the integration of disparate data sources and the development of strategic assumptions to identify untapped market opportunities and business risks.

Must-Have Core Competencies

• Statistical Modeling & Analysis: Ability to run rigorous statistical analysis on labeling outputs and determine the exact testing or sampling needed to improve the classifiers.
• Intermediate SQL: Ability to independently query and extract raw labeling data to serve as the source of our dashboards and reports.
• Data Visualization: Proficiency in tools like Looker Studio, Tableau, or Power BI to translate complex statistical findings into clear, actionable dashboards.
• Experience in handling AI related projects

AI/ML Background | Foundational ML / NLP Evaluation: Understanding of core machine learning metrics (Precision, Recall, F1 scores, etc.) to properly evaluate classifier performance and familiarity with the technical concepts and language.

Optional Skills

• A/B Testing Framework Design: Experience setting up control groups for process changes.
• Root Cause Analysis: Ability to transition the role from simply reporting numbers to identifying the cause of errors.

Education / Certifications

• Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course.

Work Arrangement

• 100% onsite
• Night Shift
• Site: Imus, Cavite or Ortigas
• Amenable to start ASAP

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.