Business Insights Analyst

TaskUs; Imus; On-site; PHP 600,000 - 900,000; Full time

Job summary

TaskUs in the Philippines is seeking a Business Insights Analyst to influence strategic decisions through data storytelling and high‑level stakeholder mentorship. You will architect data narratives and partner with executive teams to translate insights into actionable roadmaps.

The role focuses on statistical modeling, SQL querying, and translating analytics into executive‑ready dashboards using Looker Studio, Tableau, or Power BI, ensuring data quality and KPI alignment across the business.

Qualifications

• Bachelor’s degree in a IT/CS-related field or engineering.
• Strong statistical analysis and modeling capabilities.
• Ability to query and extract data using SQL and create dashboards.

Responsibilities

• Strategic influence, mentorship, and high-level stakeholder management.
• Architect data-driven narratives translating datasets into executive strategy.
• Oversee synthesis of data into actionable frameworks with business impact.
• Consolidate insights to inform strategic roadmaps with business partners.
• Define ad-hoc and automated reporting roadmaps aligned with KPIs.
• Lead cross-functional collaborations to build scalable reporting ecosystems.
• Bridge business requirements with technical specifications and back.
• Direct integration of disparate data sources to identify opportunities and risks.

Skills

Statistical Modeling

SQL

Data Visualization

Education

Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or related IT course

Tools

Looker Studio

Tableau

Power BI

Job description

What can you expect in a Business Insights Analyst role with TaskUs:

• Focus: Strategic influence, mentorship, and high-level stakeholder management.
• Strategic Storytelling: Architect data-driven narratives that translate complex datasets into high-level business stories, directly influencing executive strategy and pivoting organizational tactics.
• Decision Support Leadership: Oversee the synthesis of complex data into actionable frameworks, ensuring insights are prioritized based on their potential for business impact.
• Stakeholder Synthesis: Serve as the primary consultant to business partners, translating technical analytical findings into executive-ready next steps and strategic roadmaps.
• Reporting Strategy & Oversight: Define the roadmap for ad-hoc and automated reporting, ensuring all outputs align with core business KPIs and long-term objectives.
• Cross-Functional Orchestration: Lead collaborations with Data Visualization and Engineering teams to build scalable, repeatable reporting ecosystems that maintain high standards of data hygiene and trend discovery.
• Technical Liaison: Bridge the gap between technical teams and business units by translating high-level business requirements into robust technical specifications and vice versa.
• Insight Governance: Direct the integration of disparate data sources and the development of strategic assumptions to identify untapped market opportunities and business risks.

Must-Have Core Competencies:

• Statistical Modeling & Analysis: Ability to run rigorous statistical analysis on labeling outputs and determine the exact testing or sampling needed to improve the classifiers.
• Intermediate SQL: Ability to independently query and extract raw labeling data to serve as the source of our dashboards and reports.
• Data Visualization: Proficiency in tools like Looker Studio, Tableau, or Power BI to translate complex statistical findings into clear, actionable dashboards.

Optional Skills:

• Foundational ML / NLP Evaluation: Understanding of core machine learning metrics (Precision, Recall, F1 scores, etc.) to properly evaluate classifier performance and familiarity with the technical concepts and language.
• A/B Testing Framework Design: Experience setting up control groups for process changes.
• Root Cause Analysis: Ability to transition the role from simply reporting numbers to identifying the cause of errors.

Education / Certifications:

• Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course.