Business Development Manager - NA

Freshworks; Hinoba-an; On-site; PHP 600,000 - 1,100,000; Full time

Job summary

Freshworks is seeking a Business Development Manager to join our outbound sales team in the Philippines. You will drive prospecting across target accounts, engage prospects across channels, and manage inbound leads to create qualified opportunities.

The role emphasizes a hunter mindset, high activity, and close collaboration with Account Executives. The ideal candidate has 1–4 years in B2B sales or SaaS, strong communication, and proficiency with sales tools.

Qualifications

• 1–4 years of experience in B2B sales, business development, inside sales, or SaaS sales.
• Hands-on experience in outbound prospecting and lead generation.
• Strong experience with cold calling and email outreach.
• Experience managing and converting inbound leads.
• Comfortable researching accounts and identifying decision-makers.
• Experience using outbound and sales intelligence tools such as LinkedIn Sales Navigator, Lusha, Apollo, ZoomInfo, 6sense, Outreach, Salesloft, HubSpot, or similar platforms.
• Strong verbal and written communication skills.
• Ability to work in a target-driven, high-velocity sales environment.
• Strong ownership, curiosity, persistence, and a hunter mindset.
• Must be open to work in night shift.

Responsibilities

• Drive outbound prospecting across target accounts and personas through cold calls, emails, LinkedIn, and other channels.
• Research accounts and identify relevant decision-makers and influencers.
• Manage and follow up on inbound leads, qualifying them based on business need, fit, and buying intent.
• Execute structured email and calling sequences to generate meetings and sales opportunities.
• Build and maintain a healthy pipeline of qualified prospects.
• Personalize outreach based on account research, industry, business challenges, and relevant use cases.
• Work closely with Account Executives to qualify and hand over sales opportunities.
• Maintain accurate prospect, activity, and pipeline information in the CRM.
• Track outreach performance and continuously improve messaging, targeting, and conversion rates.
• Stay updated on target markets, industries, competitors, and customer pain points.

Skills

B2B sales

Outbound prospecting

Cold calling

Email outreach

Inbound lead management

Account research

CRM

Communication skills

Hunter mindset

Night shift

Tools

LinkedIn Sales Navigator

Lusha

Apollo

ZoomInfo

6sense

Outreach

Salesloft

HubSpot

Job description

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There's another option. Freshworks. With a fresh vision for how the world works.

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.

Job Description

About the Role

We are looking for a Business Development Manager to join our outbound sales team. The role will focus on building pipeline through proactive prospecting, engaging target accounts, qualifying opportunities, and creating meaningful conversations with potential customers.

This is a high-activity, outbound-focused role for someone who enjoys prospecting, is comfortable picking up the phone, and can engage prospects effectively across multiple channels.

Key Responsibilities

• Drive outbound prospecting across target accounts and personas through cold calls, emails, LinkedIn, and other channels.
• Research accounts and identify relevant decision-makers and influencers.
• Manage and follow up on inbound leads, qualifying them based on business need, fit, and buying intent.
• Execute structured email and calling sequences to generate meetings and sales opportunities.
• Build and maintain a healthy pipeline of qualified prospects.
• Personalize outreach based on account research, industry, business challenges, and relevant use cases.
• Work closely with Account Executives to qualify and hand over sales opportunities.
• Maintain accurate prospect, activity, and pipeline information in the CRM.
• Track outreach performance and continuously improve messaging, targeting, and conversion rates.
• Stay updated on target markets, industries, competitors, and customer pain points.

Qualifications

What We're Looking For

• 1–4 years of experience in B2B sales, business development, inside sales, or SaaS sales.
• Hands-on experience in outbound prospecting and lead generation.
• Strong experience with cold calling and email outreach.
• Experience managing and converting inbound leads.
• Comfortable researching accounts and identifying decision-makers.
• Experience using outbound and sales intelligence tools such as LinkedIn Sales Navigator, Lusha, Apollo, ZoomInfo, 6sense, Outreach, Salesloft, HubSpot, or similar platforms.
• Strong verbal and written communication skills.
• Ability to work in a target-driven, high-velocity sales environment.
• Strong ownership, curiosity, persistence, and a hunter mindset.
• Must be open to work in night shift

Additional Information

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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