Business Development Manager

ShopBack; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Career growth opportunities

Global exposure

Competitive compensation

Job summary

ShopBack in Manila seeks a Business Development Manager to manage and grow relationships with merchant partners in the Philippines. You will craft growth strategies, negotiate terms, and pitch ad solutions while onboarding new merchants and collaborating across teams to drive campaign success.

Ideal candidates bring 2–3 years in e-commerce or partnerships, strong negotiation and data skills, and an AI‑savvy mindset to optimize revenue and performance.

Qualifications

• 2 to 3 years of experience in e-commerce, account management, business development, partnerships, or a related role.
• Exposure to e-commerce, marketplace, or tech platforms is a plus.
• Experience managing or growing partner/client accounts.
• Strong negotiation, communication, and relationship-building skills.
• Comfortable working with data, performance metrics, and commercial targets.
• Able to turn account insights into practical initiatives that contribute to revenue growth.
• AI-native mindset: hands-on experience with AI tools.

Responsibilities

• Manage and grow relationships with existing merchant partners in the Philippines.
• Develop account growth strategies that drive revenue and improve merchant performance.
• Negotiate commercial terms, including commission structures, with partner merchants.
• Identify and pitch relevant ad solutions packages and campaign opportunities.
• Work with merchants to participate in ShopBack campaigns and other growth initiatives.
• Monitor account performance, use data to identify opportunities, and recommend actions to improve results.
• Support onboarding for new merchants when needed.
• Collaborate with cross-functional teams to ensure merchant initiatives are executed effectively.

Skills

Account management

Negotiation

Relationship building

Data analysis

AI tools

Job description

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

About the role

We are looking for a Business Development Manager to join our Philippines team! This role will focus primarily on account management: building and growing long‑term relationships with existing merchant partners, developing growth strategies, and identifying opportunities to improve partner performance.

You’ll lead a portfolio of merchant accounts in the fashion and travel space. Beyond managing these key partnerships, you’ll get involved in onboarding new merchants, giving you exposure to different stages of the partner lifecycle. You will also have the opportunity to gain exposure to other markets across the South‑East Asia cluster!

Your Adventure Ahead

• Manage and grow relationships with existing merchant partners in the Philippines.
• Develop account growth strategies that drive revenue and improve merchant performance.
• Negotiate commercial terms, including commission structures, with partner merchants.
• Identify and pitch relevant ad solutions packages and campaign opportunities.
• Work with merchants to participate in ShopBack campaigns and other growth initiatives.
• Monitor account performance, use data to identify opportunities, and recommend actions to improve results.
• Support onboarding for new merchants when needed.
• Collaborate with cross‑functional teams to ensure merchant initiatives are executed effectively.

Essentials to Succeed

• 2 to 3 years of experience in e-commerce, account management, business development, partnerships, or a related role.
• Exposure to e-commerce, marketplace, or tech platforms is a plus, whether through direct experience, partnerships, agencies, or distributor work.
• Experience managing or growing partner/client accounts.
• Strong negotiation, communication, and relationship‑building skills.
• Comfortable working with data, performance metrics, and commercial targets.
• Able to turn account insights into practical initiatives that contribute to revenue growth.
• AI‑native mindset: prior hands‑on experience with AI tools, confident developing AI automation and agentic workflows to enhance productivity and solve problems.

ShopBacker Traits

• Agency - We unblock ourselves in the face of obstacles, and we don’t wait for permission — we see a problem and go fix it, and own what happens next.
• Judgement - We make the right call at the right time — weighing evidence, experience, and domain depth, and knowing when to play the long game and when the short.
• Learning Velocity - We look outward and index to the best, even when it’s uncomfortable. We look inward and challenge our own status quo, because good enough never is.
• Tenacity - We treat discomfort as the default and face setbacks and uncertainty head‑on — and we’re not afraid to try again.

What\'s in it for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.