Business Continuity Analyst

QBE Group Shared Services Centre; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

QBE Group Shared Services Centre in Philippines seeks a dedicated professional to lead business continuity and crisis management initiatives. The role emphasizes documenting BC processes, collaborating with internal partners, and ensuring uninterrupted availability of critical resources.

You will support the BC lifecycle and align policies with corporate standards. The position requires a tertiary degree and experience in BC, risk management, and project coordination.

Qualifications

• Necessary qualifications include tertiary degree or equivalent
• Preferred experience in business continuity, resilience, emergency, security, risk management
• Experience in business continuity, crisis management, project management with increasing responsibilities

Responsibilities

• Analyse, research, and evaluate complex BC issues, maintaining documentation.
• Assist in overseeing the BC lifecycle to ensure consistency and efficiency.
• Troubleshoot system issues and escalate inquiries to ensure system functionality.
• Collaborate with partners to design and deliver SharePoint capabilities and strategic initiatives.
• Support internal customers in developing BC plans, testing, and training.
• Participate in regular BC and crisis management update meetings and document progress.
• Maintain BC and crisis management documentation and provide updates to management.
• Review and align documentation with corporate framework.
• Build relationships to ensure compliance with the corporate framework and support implementations.

Skills

Analytical thinking

Business continuity

Communication

Critical thinking

Detail-oriented

Disaster recovery

Enterprise risk management

Stakeholder management

Research analysis

Project coordination

SharePoint

Documentation

Education

Bachelor’s degree or equivalent

Tools

SharePoint

Job description

Job Description:

Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to utilise technical and functional expertise in business continuity and crisis management to drive and support the business resiliency program and team initiatives. This involves implementing and overseeing the Business Continuity Program for the division, ensuring alignment with corporate policy, and collaborating with internal partners to maintain consistency, efficiency, and synergy in business continuity efforts. The role also involves ensuring uninterrupted availability of key business resources to support critical activities and assisting the Business Continuity Management Team in responding to business disruptions effectively.

Responsibilities

• Analyse, research, and evaluate complex business continuity (BC) issues, maintaining documentation and responding to inquiries.
• Serve as a resource by providing research, interpretation, and analysis to facilitate effective conclusions.
• Assist in overseeing the BC lifecycle to ensure consistency, efficiency, and synergy across the organisation.
• Troubleshoot system issues, elevate inquiries, and ensure effective system functionality.
• Collaborate with business partners in designing and delivering SharePoint capabilities and strategic initiatives.
• Support internal business customers in developing and maintaining business continuity plans, testing, and training.
• Participate in regular BC and crisis management update meetings, documenting progress and escalating issues.
• Maintain BC and crisis management documentation, providing regular updates to management.
• Review, edit, and align documentation/policies/procedures related to business resiliency with the corporate framework.
• Build strong relationships with internal business customers and partners to ensure compliance with the corporate framework and support solution implementations.

Work Experience

Necessary Work Experience includes:

• Some relevant experience.

Preferred Work Experience includes:

• Experience developing and delivering programs in business continuity, resilience, emergency, security, risk management.
• Experience in business continuity, crisis management, project management with increasing levels of responsibility.

Qualifications

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency

Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills

Analytical Thinking, Business Continuity, Communication, Critical Thinking, Detail-Oriented, Disaster Recovery Strategies, Enterprise Risk Management (ERM), Intentional collaboration, Issue Management, Managing performance, Professional Development, Research Analysis, Risk Management, Stakeholder Management, Waterfall Model

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.