Business Continuity Analyst

QBE Group Shared Services Centre; Philippines; On-site; PHP 350,000 - 700,000; Full time

Job summary

QBE Group Shared Services Centre is seeking a professional to lead and support the Business Continuity program. The role focuses on implementing and overseeing the Business Continuity Program, aligning with corporate policy, and collaborating with internal partners to ensure consistency and efficiency in resilience efforts.

The position requires experience in business continuity, crisis management, and risk management, with a tertiary degree or equivalent.

Qualifications

• Requires tertiary degree or equivalent mix of education and work experience.
• Experience in business continuity, crisis management, risk management or related programs preferred.
• Ability to design, implement and maintain BC documentation and policies.

Responsibilities

• Analyse, research, and evaluate complex business continuity issues; maintain documentation and respond to inquiries.
• Assist in overseeing the BC lifecycle to ensure consistency, efficiency, and synergy.
• Collaborate with partners to design and deliver SharePoint capabilities and strategic initiatives.
• Support internal customers in developing and maintaining BC plans, testing, and training.
• Participate in BC and crisis management update meetings and document progress.

Skills

Analytical Thinking

Business Continuity

Communication

Critical Thinking

Detail-Oriented

Disaster Recovery Strategies

Enterprise Risk Management

Intentional collaboration

Issue Management

Managing performance

Professional Development

Research Analysis

Risk Management

Stakeholder Management

Waterfall Model

Education

Tertiary Degree or equivalent combination of education and work experience

Job description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to utilise technical and functional expertise in business continuity and crisis management to drive and support the business resiliency program and team initiatives. This involves implementing and overseeing the Business Continuity Program for the division, ensuring alignment with corporate policy, and collaborating with internal partners to maintain consistency, efficiency, and synergy in business continuity efforts. The role also involves ensuring uninterrupted availability of key business resources to support critical activities and assisting the Business Continuity Management Team in responding to business disruptions effectively.

Responsibilities:

• Analyse, research, and evaluate complex business continuity (BC) issues, maintaining documentation and responding to inquiries.
• Serve as a resource by providing research, interpretation, and analysis to facilitate effective conclusions.
• Assist in overseeing the BC lifecycle to ensure consistency, efficiency, and synergy across the organisation.
• Troubleshoot system issues, elevate inquiries, and ensure effective system functionality.
• Collaborate with business partners in designing and delivering SharePoint capabilities and strategic initiatives.
• Support internal business customers in developing and maintaining business continuity plans, testing, and training.
• Participate in regular BC and crisis management update meetings, documenting progress and escalating issues.
• Maintain BC and crisis management documentation, providing regular updates to management.
• Review, edit, and align documentation/policies/procedures related to business resiliency with the corporate framework.
• Build strong relationships with internal business customers and partners to ensure compliance with the corporate framework and support solution implementations.

Work Experience:

• Some relevant experience.

Preferred Work Experience:

• Experience developing and delivering programs in business continuity, resilience, emergency, security, risk management.
• Experience in business continuity, crisis management, project management with increasing levels of responsibility.

Qualifications:

• Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency:

Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills:

Analytical Thinking, Business Continuity, Communication, Critical Thinking, Detail-Oriented, Disaster Recovery Strategies, Enterprise Risk Management (ERM), Intentional collaboration, Issue Management, Managing performance, Professional Development, Research Analysis, Risk Management, Stakeholder Management, Waterfall Model

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.