Business Analyst - Retail & Other Products

ING Hubs B.V. Philippine Branch; Philippines; On-site; PHP 60,000 - 90,000; Full time

Job summary

ING Hubs B.V. Philippine Branch is seeking a Business Analyst for the Financial Accounting Tribe. You will bridge finance, operations, and technology to translate regulatory requirements into accounting solutions and support end-to-end processing improvements.

This role emphasizes collaboration with cross-functional teams and strong data analysis. You will act as a Finance representative on large-scale changes, ensure completeness of financial processing and reporting, and contribute to testing

Qualifications

• Experience as a Business Analyst in banking or financial services.
• Strong understanding of retail banking products and related processes.
• Proficiency in SQL and data analysis techniques.
• Experience with testing activities (functional, acceptance, migration).
• Excellent communication and stakeholder management in English.

Responsibilities

• Translate business requirements into finance and user requirements.
• Coordinate activities across squads, tribes, and programs.
• Support backlog management by translating epics into features and user stories.
• Perform impact analyses, process and data analysis; evaluate data quality.
• Support accounting controls, standards, and migration testing.
• Collaborate with technology teams to deliver business solutions.

Skills

SQL

Analytical thinking

Stakeholder management

Agile experience

English communication

Tools

SQL

Job description

Business Analyst | Retail & Other Products | Financial Accounting Tribe

Role Summary

As a Business Analyst within the Financial Accounting Tribe, you will work at the intersection of finance, banking operations, business processes, and technology. You will help ensure that new business initiatives, regulatory requirements, and process improvements are successfully translated into accounting and reporting solutions. You will act as a key Finance representative in cross‑functional initiatives, partnering with business, technology, and finance teams to analyze impacts, define requirements, coordinate delivery activities, and support implementation across the end‑to‑end processing chain.

About the Team

The Financial Accounting Tribe plays a critical role in translating ING's diverse Retail and Wholesale Banking activities into accurate financial records that meet regulatory, tax, and reporting requirements. The team combines expertise in banking products, accounting, data, and technology to design and implement solutions that support ING's global operations. You will join a multidisciplinary squad where collaboration, continuous learning, and innovation are part of everyday work.

What You’ll Be Doing

• Translate business requirements into finance and user requirements.
• Act as a key Finance contact for large‑scale change initiatives.
• Coordinate activities across squads, tribes, and programs.
• Support backlog management by translating epics into features and user stories.
• Perform impact assessments, process analysis, and data analysis.
• Evaluate data quality and recommend improvements.
• Support the implementation and maintenance of accounting controls and standards.
• Execute and support functional, acceptance, and migration testing activities.
• Collaborate closely with technology teams to deliver business solutions.
• Provide functional support and help ensure the completeness, accuracy, and timeliness of financial processing and reporting.

What We’re Looking For

• Extensive experience as a Business Analyst within the banking or financial services industry.
• Strong understanding of retail banking products and related banking processes.
• Knowledge of how retail banking products interact with functions such as Treasury and Transaction Services.
• Experience performing impact assessments and creating functional designs.
• Experience with testing activities, including functional, acceptance, and migration testing.
• Working knowledge of SQL and data analysis techniques.
• Strong analytical and problem‑solving capabilities.
• Affinity for technology, innovation, and process improvement.
• Experience working in Agile environments.
• Excellent communication and stakeholder management skills.
• Strong written and verbal English communication.
• Ability to work independently while contributing effectively within a team.

What We Offer

At ING, you'll have the opportunity to work on meaningful international initiatives that influence how banking operates globally. You'll collaborate with talented colleagues, deepen your expertise across finance, technology, and banking products, and explore multiple career paths, whether as a specialist or future people leader.

Don't Meet Every Requirement?

Don't meet 100% of the qualifications? Don't let that hold you back. Studies show some candidates apply only when they meet every requirement. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us.

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem‑solvers, and forward‑thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations!