Business Analyst - Retail & Other Products

ING Hubs B.V. Philippine Branch; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

ING Hubs B.V. Philippine Branch is seeking an experienced Business Analyst to join the Financial Accounting Tribe and drive complex change initiatives across Retail Banking products.

You will translate business needs into practical accounting and reporting solutions, collaborating with global stakeholders to ensure regulatory and financial alignment. You will work at the intersection of finance, banking operations, and technology, performing impact assessments, defining requirements, and

Qualifications

• Extensive experience as a Business Analyst in banking/financial services.
• Strong understanding of retail banking products and related processes.
• Experience with impact assessments and functional designs.
• Experience with testing activities including functional/acceptance/migration tests.
• Working knowledge of SQL and data analysis techniques.

Responsibilities

• Translate business requirements into finance and user requirements.
• Act as a key Finance contact for large-scale change initiatives.
• Coordinate activities across squads, tribes, and programs.
• Support backlog management by translating epics into features and user stories.
• Perform impact assessments, process analysis, and data analysis.
• Evaluate data quality and recommend improvements.
• Support the implementation and maintenance of accounting controls and standards.
• Execute and support testing activities (functional, acceptance, migration).
• Collaborate with technology teams to deliver business solutions.
• Provide financial processing and reporting accuracy and timeliness.

Skills

Banking domain experience

Stakeholder management

Agile experience

Communication skills

English communication

Data analysis

Tools

SQL

Job description

Business Analyst | Retail & Other Products | Financial Accounting Tribe. Help shape the future of banking. Most people don’t wake up excited about banking. They wake up excited about their goals, their families, their businesses, and the opportunities ahead. At ING, we build banking solutions that help people focus on what matters most. We're looking for an experienced Business Analyst to join our Financial Accounting Tribe and help drive complex change initiatives across Retail Banking products. If you enjoy solving challenging business problems, translating business needs into practical solutions, and working with global stakeholders, this could be the opportunity for you.

Role Summary

As a Business Analyst within the Financial Accounting Tribe, you will work at the intersection of finance, banking operations, business processes, and technology. You will help ensure that new business initiatives, regulatory requirements, and process improvements are successfully translated into accounting and reporting solutions. You will act as a key Finance representative in cross-functional initiatives, partnering with business, technology, and finance teams to analyze impacts, define requirements, coordinate delivery activities, and support implementation across the end-to-end processing chain.

About the Team

The Financial Accounting Tribe plays a critical role in translating ING's diverse Retail and Wholesale Banking activities into accurate financial records that meet regulatory, tax, and reporting requirements. The team combines expertise in banking products, accounting, data, and technology to design and implement solutions that support ING's global operations. You will join a multidisciplinary squad where collaboration, continuous learning, and innovation are part of everyday work.

What You'll Be Doing

• Translate business requirements into finance and user requirements.
• Act as a key Finance contact for large-scale change initiatives.
• Coordinate activities across squads, tribes, and programs.
• Support backlog management by translating epics into features and user stories.
• Perform impact assessments, process analysis, and data analysis.
• Evaluate data quality and recommend improvements.
• Support the implementation and maintenance of accounting controls and standards.
• Execute and support functional, acceptance, and migration testing activities.
• Collaborate closely with technology teams to deliver business solutions.
• Provide functional support and help ensure the completeness, accuracy, and timeliness of financial processing and reporting.

What We're Looking For

• Extensive experience as a Business Analyst within the banking or financial services industry.
• Strong understanding of retail banking products and related banking processes.
• Knowledge of how retail banking products interact with functions such as Treasury and Transaction Services.
• Experience performing impact assessments and creating functional designs.
• Experience with testing activities, including functional, acceptance, and migration testing.
• Working knowledge of SQL and data analysis techniques.
• Strong analytical and problem-solving capabilities.
• Affinity for technology, innovation, and process improvement.
• Experience working in Agile environments.
• Excellent communication and stakeholder management skills.
• Strong written and verbal English communication.
• Ability to work independently while contributing effectively within a team.

What We Offer

At ING, you'll have the opportunity to work on meaningful international initiatives that influence how banking operates globally. You'll collaborate with talented colleagues, deepen your expertise across finance, technology, and banking products, and explore multiple career paths, whether as a specialist or future people leader. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Start exploring now and discover where your next career move could take you.