Business Analyst III 8 days ago

ALORICA TELESERVICES, INC.; Philippines; On-site; PHP 500,000 - 700,000; Full time

Job summary

ALORICA TELESERVICES, INC. in the Philippines is seeking a Business Analyst III – Power BI Team to bridge business requirements and technical solutions by gathering and analyzing needs, supporting BI/reporting solutions, and ensuring data accuracy for actionable insights.

You will work with stakeholders, developers, and data engineers to deliver dashboards and reports, perform data validation, and contribute to KPI development using Power BI, SQL Server, and Excel.

Qualifications

• Bachelor's degree in Computer Science, IT, Business Analytics, or related field.

Responsibilities

• Gather, analyze, and document business and reporting requirements.
• Translate business needs into functional and technical specifications.
• Support Power BI dashboards, reports, and KPI development.
• Perform data querying, validation, reconciliation, and analysis using SQL and Excel.
• Conduct process mapping, gap analysis, and root cause analysis.
• Prepare BRDs, FRDs, technical documentation, and requirements traceability.
• Collaborate with stakeholders, developers, and data engineers.
• Identify data discrepancies, reporting gaps, and opportunities for improvement.
• Manage multiple reporting requests, priorities, and deadlines.
• Utilize Agile/Scrum practices, ServiceNow, and AI tools to support business analysis activities.

Skills

Analytical thinking

Communication

Stakeholder management

Problem-solving

Requirements gathering

Process mapping

Technical documentation

Education

Bachelor's degree (CS/IT/BA or related)

Tools

Power BI

SQL/SQL Server

Excel

DAX

Power Query

Microsoft Fabric

Job description

Business Analyst III – Power BI Team

Job Summary

The Business Analyst III will bridge business requirements and technical solutions by gathering and analyzing requirements, supporting BI/reporting solutions, and ensuring data accuracy and actionable business insights. The role will collaborate with business stakeholders, developers, and data engineers to deliver effective dashboards and reports.

Key Responsibilities

• Gather, analyze, and document business and reporting requirements.
• Translate business needs into functional and technical specifications.
• Support Power BI dashboards, reports, and KPI development.
• Perform data querying, validation, reconciliation, and analysis using SQL and Excel.
• Conduct process mapping, gap analysis, and root cause analysis.
• Prepare BRDs, FRDs, technical documentation, and requirements traceability.
• Collaborate with stakeholders, developers, and data engineers.
• Identify data discrepancies, reporting gaps, and opportunities for improvement.
• Manage multiple reporting requests, priorities, and deadlines.
• Utilize Agile/Scrum practices, ServiceNow, and AI tools to support business analysis activities.

Qualifications

• Bachelor's degree in Computer Science, IT, Business Analytics, or related field.
• Experience in Business Analysis, BI, reporting, or data analytics.
• Knowledge of Power BI, SQL/SQL Server, Excel, DAX, and Power Query.
• Understanding of KPIs, data validation, databases, and ETL processes.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience in requirements gathering, process mapping, and technical documentation.
• Microsoft Fabric knowledge is an advantage.