Business Analyst (Analytics and Automation)

Ugnay Solutions Philippines; Metro Manila; On-site; PHP 500,000 - 900,000; Full time

Job summary

Ugnay Solutions in Manila is seeking a Business Analyst (Analytics and Automation) to bridge business strategy, data analytics, and automation. You will translate complex data into clear insights and streamlined reporting for a fast-growing IT-enabled services team.

You will collaborate with cross-functional stakeholders, analyze large datasets, automate dashboards, and maintain documentation to ensure data accuracy and repeatable processes.

Qualifications

• Bachelor's degree in business, computer science, information systems, or a related field.
• Hands-on experience with data analytics tools and reporting platforms.

Responsibilities

• Partner with cross-functional stakeholders to translate business needs into clear functional and technical specifications.
• Extract, clean, and analyze large datasets to identify operational trends and guide decision-making.
• Review, troubleshoot, and optimize existing scripts, queries, and dashboards to improve accuracy and performance.
• Audit and validate data across integrations to ensure consistency and reliability.
• Track and analyze digital user behavior, funnels, and conversion metrics.
• Design and automate recurring dashboards and reports to reduce manual effort.
• Maintain audit-ready documentation, including data dictionaries, process workflows, and integration mappings.

Skills

Google Analytics

Salesforce

Tableau

Power BI

Advanced Excel

PowerPoint

Reporting automation

SDLC

Project management

Stakeholder communication

Education

Bachelor's degree

Job description

Business Analyst (Analytics and Automation)

You will be working with a global technology company that delivers enterprise solutions to clients worldwide. This role bridges business strategy, data analytics, and automation, turning complex data into clear insights and streamlined reporting for a fast-growing organization.

What you will do

• Partner with cross-functional stakeholders to translate business needs into clear functional and technical specifications
• Extract, clean, and analyze large datasets to identify operational trends and guide decision-making
• Review, troubleshoot, and optimize existing scripts, queries, and dashboards to improve accuracy and performance
• Audit and validate data across integrations to ensure consistency and reliability
• Track and analyze digital user behavior, funnels, and conversion metrics
• Design and automate recurring dashboards and reports to reduce manual effort
• Maintain audit-ready documentation, including data dictionaries, process workflows, and integration mappings

What we are looking for

• 3 to 4 years of experience as a business analyst, systems analyst, or in a data analytics role
• Hands-on experience with Google Analytics and Salesforce (Sales or Service Cloud preferred) for data extraction and reporting
• Experience with Tableau, Power BI, Advanced Excel, and PowerPoint for visualization and storytelling
• Background in reporting automation and process improvement, with familiarity with SDLC and project management methodologies
• Strong documentation skills (BRDs, process diagrams) and stakeholder communication
• Bachelor’s degree in business, computer science, information systems, or a related field
• B2B experience in technology or enterprise IT is a plus

Work Arrangement

• Permanent and full‑time role
• Onsite in BGC, Taguig, with flexibility for U.S., night, or APAC shifts