Business Analyst

The AM3 Global Singapore/USA; Pasig; Hybrid; PHP 446,400 - 781,200; Full time

Job summary

The AM3 Global Singapore/USA is seeking a skilled professional to lead analysis and requirements gathering related to business IT solutions. The successful candidate will engage stakeholders, perform gap analysis, and ensure alignment of solutions with business objectives.

Applicants should hold a Bachelor's degree in computer science or a related field, have experience in finance, and be proficient in Power BI, SQL, and other tools. This is a remote position with occasional HQ visits required.

Qualifications

• Minimum of 3 years of experience, ideally in finance.
• Strong attention to detail and excellent communication skills.
• Ability to work independently and collaboratively.
• Experience with ITIL, Agile, or similar IT frameworks.

Responsibilities

• Lead end-to-end collection and validation of business requirements.
• Build understanding of business needs and translate them into actionable inputs.
• Identify missing capabilities and propose enhancements.
• Ensure proposed solutions meet business objectives and quality standards.
• Oversee implementation and monitor system performance.
• Deliver regular project status reporting and support escalation management.

Skills

Strategic analysis & requirements gathering

Stakeholder engagement & communication

Gap analysis

Solution alignment

Implementation & performance monitoring

Data & analytics proficiency

Education

Bachelor's degree in computer science, IT, or related field

Tools

Power Apps

Power BI

SQL

Excel

Job description

Scope Of Work/Responsibilities

• Strategic analysis & requirements gathering: Lead end-to-end collection and validation of business requirements, ensuring clear alignment between stakeholders and IT teams.
• Stakeholder engagement & communication: Build deep understanding of business needs and translate them into actionable inputs; maintain clear, timely communication with all stakeholders.
• Gap analysis: Identify missing capabilities and functional gaps, proposing enhancements that improve client experience, compatibility, and operational efficiency.
• Solution alignment: Ensure proposed solutions meet business objectives, conform to quality standards, and comply with IT security and governance requirements.
• Implementation & performance monitoring: Oversee implementation, support QA and deployment, and continuously monitor system performance and user satisfaction to drive improvements.
• Reporting & incident management: Deliver regular project status reporting and support escalation management, conducting root cause analyses and recommending preventive measures.
• Data & analytics proficiency: Leverage Power BI and strong data analysis skills to transform operational data into actionable insights, strengthen decision‑making, and support continuous improvement.

Requirement And Qualification (Education & Work Experience)

• Bachelor's degree in computer science, IT, or related field with a minimum of 3 years of experience, ideally in finance.
• Proficiency in Power Apps, Power BI, SQL, and Excel for data analysis.
• Strong attention to detail and excellent communication skills.
• Ability to work independently and collaboratively.
• Experience with ITIL, Agile, or similar IT frameworks.

Work Arrangement

• Willing to work remotely with occasional reporting to Headquarters if necessary.
• Work schedule is from 9:00AM 6:00PM Manila Time.