Bus Conductor

Aickman and Greene; Cavite City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A transportation company in Cavite City seeks a Bus Conductor to assist passengers, collect fares, and ensure safety compliance. Candidates should be high school graduates with strong communication skills and the ability to handle cash. The role requires physical fitness for long hours of standing. Experience as a conductor is advantageous but not mandatory. The position involves record-keeping and reporting, ensuring excellent customer service throughout the trip.

Qualifications

• High school graduate (most companies accept SHS graduates).
• Good communication and customer service skills.
• Ability to handle cash accurately and responsibly.
• Physically fit (long hours of standing/moving).
• Trustworthy, punctual, and respectful.
• Prior experience as conductor is an advantage but not always required.

Responsibilities

• Greet passengers and assist them in boarding and alighting safely.
• Collect fares according to the approved fare matrix.
• Ensure that passengers follow safety guidelines.
• Coordinate with the bus driver regarding route conditions and stops.
• Maintain trip records and submit daily reports.
• Ensure compliance with regulations and uphold customer service standards.

Skills

Good communication skills

Customer service skills

Cash handling

Physical fitness

Trustworthiness

Education

High school graduate

Job description

1. Passenger Assistance

• Greet passengers and assist them in boarding and alighting safely.
• Help elderly, PWDs, and passengers with children or heavy baggage.
• Guide passengers to available seats.

2. Fare Collection & Ticketing

• Collect fares according to the approved fare matrix.
• Issue tickets and provide correct change.
• Ensure accurate accounting of cash collections at the end of each trip or shift.

3. Safety & Order Inside the Bus

• Ensure that passengers follow safety guidelines (e.g., no standing on prohibited areas, securing belongings).
• Manage seating and prevent overcrowding.
• Report disruptive behavior or safety hazards to the driver or dispatch office.

4. Route & Schedule Coordination

• Coordinate with the bus driver regarding route conditions, stops, and passenger needs.
• Announce upcoming stops clearly.
• Inform passengers of delays, schedule changes, or route adjustments.

5. Record-Keeping & Reporting

• Maintain trip records (ticket numbers, passenger counts, fare totals).
• Submit daily reports to the dispatcher or operations supervisor.
• Report lost items, incidents, or mechanical issues observed during the trip.

6. Compliance & Customer Service

• Ensure compliance with LTFRB regulations and company policies.
• Uphold excellent customer service standards.
• Assist in implementing safety procedures, including emergency evacuation if needed.

Qualifications

• High school graduate (most companies accept SHS graduates).
• Good communication and customer service skills.
• Ability to handle cash accurately and responsibly.
• Physically fit (long hours of standing/moving).
• Trustworthy, punctual, and respectful.
• Prior experience as conductor is an advantage but not always required.