About the role
We are seeking a passionate and engaging Brand Ambassador to join our team in Santa Cruz, Manila City, Metro Manila on a full-time basis. As a Brand Ambassador, you will be the face and voice of our brands, creating memorable interactions with customers and driving brand awareness and loyalty. This is a fantastic opportunity to work in a fast-paced retail environment where your enthusiasm and communication skills will directly impact customer satisfaction and sales performance. You will be instrumental in promoting our products, engaging with customers at various retail touchpoints, and embodying the values and vision of the brands you represent.
Key responsibilities
- Represent assigned brands with professionalism, enthusiasm and authenticity at retail locations and promotional events
- Engage customers by providing product information, demonstrations and recommendations tailored to their needs
- Build and maintain positive relationships with customers to foster brand loyalty and encourage repeat purchases
- Conduct product demonstrations and sampling activities to increase customer awareness and trial
- Achieve and exceed sales targets and key performance indicators set by management
- Maintain an attractive and organised retail display area, ensuring products are well-presented and stocked
- Collect customer feedback and insights, reporting these to management to inform future marketing strategies
- Stay informed about product features, benefits, pricing and promotional campaigns to communicate effectively with customers
- Collaborate with retail partners and team members to create a welcoming shopping environment
- Represent the brand professionally across all customer interactions, both in-store and through digital channels if applicable
What we're looking for
- Excellent interpersonal and communication skills with the ability to engage diverse customer groups effectively
- Strong sales orientation with a proven track record of achieving or exceeding sales targets
- Enthusiastic, energetic and outgoing personality with genuine passion for brand promotion
- Ability to work independently and as part of a team in a fast-paced retail environment
- Flexibility and willingness to work varying shifts, including weekends and public holidays
- Professional appearance and presentation that aligns with brand standards
- Product knowledge capability and quick learning ability to master product information
- Problem-solving skills and ability to handle customer inquiries with patience and professionalism
- Reliability and punctuality with a strong work ethic and commitment to customer service excellence
- Experience in retail, hospitality or customer-facing roles is advantageous
- Previous brand ambassador or promotional experience is preferred but not essential for the right candidate
What we offer
- Competitive salary package commensurate with experience and performance
- Full-time employment with job security and career development opportunities
- Comprehensive training and ongoing support to help you excel in your role
- Performance-based incentives and bonus opportunities
- Collaborative and inclusive work environment where your contributions are valued and recognised
- Opportunities to represent multiple exciting brands and expand your professional experience
- Clear pathway for career progression within Brookside Manpower Services
- Employee benefits and discounts on retail products