Branch Supervisor (Santa Catalina)

Concerted Management Corporation; Negros Oriental; On-site; PHP 320,000 - 540,000; Full time

Job summary

Concerted Management Corporation seeks a Branch Supervisor to oversee the branch's sales and operations, driving motorcycle and parts sales and leading customer engagement initiatives. You will implement sales strategies, monitor performance, and ensure compliance with company policies.

The role requires strong leadership, experience in sales or branch operations, willingness to travel within assigned areas, and the ability to coach staff toward targets while delivering excellent service.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, Management, or related field.
• 2–5 years in sales or branch operations; supervisory experience is an advantage.

Responsibilities

• Implements branch sales strategies and BTL marketing to generate leads and achieve targets.
• Achieves targets for motorcycle sales, parts, and repossessed units by monitoring performance.
• Coordinates and monitors marketing activities and utilization of marketing resources.
• Ensures promotions, merchandising standards, and branch branding guidelines are followed.
• Monitors customer inquiries, leads, and conversion to maximize sales opportunities and customer experience.
• Handles customer concerns related to sales and promotions with relevant departments.
• Performs market monitoring, competitor checks, and price comparisons to maintain competitiveness.
• Ensures compliance with company policies, procedures, safety standards, and regulatory requirements.
• Monitors branch inventory and assets for proper control and availability.
• Leads and motivates staff with coaching and support to boost productivity.
• Conducts regular branch meetings to discuss performance, concerns, and improvement actions.
• Prepares evaluations and recognizes employees based on KPIs and standards.
• Aids in developing employees and identifying potential successors for continuity.
• Performs other tasks as assigned.

Skills

Leadership

People management

Sales targets

CRM

Business development

Analytical skills

Communication

Negotiation

Marketing campaigns

Inventory monitoring

Customer service

Travel

Education

Bachelor's degree in Business Administration/Marketing/Sales/Management

Tools

CRM software

Job description

JOB SUMMARY:

The Branch Supervisor is responsible for overseeing the overall sales and operational performance of an assigned branch. This role ensures the achievement of branch sales targets for motorcycles, parts, and repossessed units through effective execution of sales strategies, customer engagement initiatives, and Below-The-Line (BTL) marketing activities.

Key responsibilities include monitoring branch productivity, managing resources, ensuring compliance with company policies and procedures, analyzing market opportunities, and leading the branch team in delivering excellent customer service and continuous business improvement.

MAJOR RESPONSIBILITIES:

1. Implements branch sales strategies and Below-The-Line (BTL) marketing activities to generate sales leads and achieve assigned branch sales targets.

2. Achieves branch targets for new motorcycle sales (cash and installment), parts sales, and repossessed units by monitoring sales performance indicators and ensuring effective execution of sales activities.

3. Coordinates and monitors branch marketing activities, ensuring proper documentation, liquidation, and utilization of allocated marketing resources.

4. Ensures proper implementation of company promotions, marketing programs, merchandising standards, and branch branding guidelines.

5. Monitors customer inquiries, leads, and sales conversion activities to maximize sales opportunities and improve customer experience.

6. Handles and resolves customer concerns related to sales transactions and promotions in coordination with concerned departments.

7. Conducts regular market monitoring, competitor checking, and price comparison activities to identify opportunities and maintain branch competitiveness.

8. Ensures compliance with company policies, operational procedures, safety standards, and regulatory requirements within the branch.

9. Monitors branch inventory, including motorcycles, parts, and other accountable assets, ensuring proper control and availability.

10. Leads and motivates branch personnel by providing coaching, guidance, and support to improve productivity and performance.

11. Conducts regular branch meetings to discuss sales performance, operational concerns, action plans, and improvement initiatives.

12. Prepares performance evaluations, provides feedback, and recognizes employees based on established KPIs and company standards.

13. Assists in developing employees and identifying potential successors to support talent development and business continuity.

14. Performs other tasks and responsibilities assigned by company officials as needed.

JOB SPECIFICATION / QUALIFICATION:

Educational Background:

Bachelor's degree in Business Administration, Marketing, Sales, Management, or any related field.

Professional Experience:

• At least 2-5 years of experience in sales, branch operations, or customer-facing roles.

• Preferably with experience in the automotive, motorcycle, retail, or financial services industry.

• Supervisory experience is an advantage.

Skills Required:

• Strong leadership and people management skills.

• Ability to achieve sales targets and manage branch performance.

• Knowledge in sales strategies, customer relationship management, and business development.

• Good analytical and problem-solving skills.

• Strong communication, negotiation, and interpersonal skills.

• Experience in implementing marketing activities and promotional campaigns.

• Ability to monitor inventory, reports, and branch operational requirements.

• Customer-oriented with strong commitment to service excellence.

• Willingness to travel within assigned areas when necessary.