Branch Supervisor [Orani]

STO Global Fast Express PH Group Corporation; Bataan; On-site; PHP 334,800 - 468,720; Full time

Job summary

STO Global Fast Express PH Group Corporation is seeking a Branch Supervisor to oversee daily warehouse and distribution center operations in a fast-paced environment. The role focuses on parcel handling, dispatch, inventory monitoring, staff supervision, and ensuring timely delivery while upholding company standards.

Responsibilities include supervising staff and branch operations, coordinating with dispatch teams, and maintaining safety and organization in the facility.

Qualifications

• Experience in warehouse, logistics, courier, or distribution operations.
• Experience in supervising staff and daily branch operations.
• Preferably experience with courier/logistics firms such as J&T Express, Shopee Xpress, Flash Express.
• Strong leadership and coordination skills.

Responsibilities

• Oversee daily operations of the distribution center and warehouse.
• Monitor receiving, sorting, dispatching, and releasing of courier parcels.
• Ensure timely and accurate processing of shipments and deliveries.
• Supervise warehouse staff, riders, drivers, and branch personnel.
• Monitor parcel movement and resolve operational issues or delays.
• Ensure proper handling, storage, and security of parcels and company assets.
• Prepare operational and inventory reports as required.
• Maintain cleanliness, organization, and safety within the warehouse and branch.
• Coordinate with other branches, dispatch teams, and management regarding operations.
• Monitor staff attendance, scheduling, and performance.
• Ensure compliance with company policies, safety procedures, and operational standards.
• Handle customer or operational concerns and elevate issues when necessary.
• Perform other related duties assigned by management.

Skills

Leadership

Communication

Problem-solving

Microsoft Office

Time management

Education

Bachelor’s degree in Business Administration

Tools

Warehouse Management System (WMS)

MS Office

Job description

The Branch Supervisor is responsible for overseeing daily warehouse / distribution center operations. This role ensures efficient parcel handling, dispatching, inventory monitoring, staff supervision, and timely delivery operations while maintaining compliance with company policies and operational standards.

Key Responsibilities

• Supervise daily operations of the distribution center and warehouse
• Monitor receiving, sorting, dispatching, and releasing of courier parcels
• Ensure timely and accurate processing of shipments and deliveries
• Supervise warehouse staff, riders, drivers, and branch personnel
• Monitor parcel movement and resolve operational issues or delays
• Ensure proper handling, storage, and security of parcels and company assets
• Prepare operational and inventory reports as required
• Maintain cleanliness, organization, and safety within the warehouse and branch
• Coordinate with other branches, dispatch teams, and management regarding operations
• Monitor staff attendance, scheduling, and performance
• Ensure compliance with company policies, safety procedures, and operational standards
• Handle customer or operational concerns and elevate issues when necessary
• Perform other related duties assigned by management

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field is an advantage
• Proven experience in warehouse, logistics, courier, or distribution operations
• Experience in supervising staff and daily branch operations
• Preferably with work experience in the same industry such as J&T Express, Shopee Xpress, Flash Express, or similar courier and logistics companies
• Strong leadership, organizational, and problem-solving skills
• Familiar with warehouse processes and inventory monitoring
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment