Gigahertz is looking for a Branch Sales Manager to lead our retail operations and drive sales performance through excellent customer service, operational excellence, and strong team leadership.
This role is ideal for leaders who enjoy coaching teams, managing daily store operations, and achieving sales targets while maintaining high operational standards.
Key Responsibilities
- Manage the overall day-to-day operations of the retail store.
- Lead, coach, and develop the sales team to achieve individual and store sales targets.
- Ensure excellent customer service and a consistent in-store customer experience.
- Monitor store performance through key metrics such as sales, conversion, productivity, and operational compliance.
- Implement company policies, operational procedures, and merchandising standards.
- Conduct regular team huddles, coaching sessions, and performance reviews.
- Maintain inventory accuracy, store appearance, and operational efficiency.
- Prepare reports and coordinate with the Head Office regarding store performance and operational concerns.
Qualifications
- Bachelor's Degree in Business Administration, Management, Marketing, or any related field.
- At least 3 years of experience as a Store Manager, Retail Manager, Operations Manager, Sales Manager, Assistant Store Manager, or similar leadership role.
- Strong background in retail operations, sales management, customer service, and people leadership.
- Experience in consumer electronics, appliances, telecommunications, fashion, FMCG, QSR, or BPO operations is an advantage.
- Excellent coaching, communication, and leadership skills.
- Highly organized, analytical, and results-oriented.
- Willing to work in Fairview Area
Ideal Backgrounds
We find that leaders from the following industries adapt exceptionally well to our structured environment
- Retail Operations: Formats with strong Standard Operating Procedures (SOPs).
- BPO / Call Centers: Sales or operations leadership, Quality Assurance (QA), or team leads used to structured scripts and metrics.
- Fast-Food / QSR: Shift Managers or Store Managers used to high-volume, strict operational compliance
- Training & Compliance: Performance management specialist
Why Join Gigahertz?
At Gigahertz, we invest in our people by providing structured training, clear career progression, and the tools needed to succeed.
We offer:
- Competitive salary and performance incentives
- Career growth and promotion opportunities
- Continuous leadership and management training
- A collaborative and high-performing work environment
- The opportunity to lead one of the country's trusted technology retail brands