Branch Performance & Service Leader

Paramount Human Resource Multi-purpose Cooperative; Mandaluyong; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading human resource cooperative in Mandaluyong is seeking a supervisor to oversee daily branch operations. The ideal candidate will manage staff performance, develop strategies to enhance profitability, and ensure excellent customer service. Candidates should have a Bachelor's degree in Business Administration or related field and 1-3 years of supervisory experience, with strong leadership and communication skills. This role focuses on operational excellence and financial monitoring.

Qualifications

• 1–3 years of experience in a supervisory role.
• Ability to develop strategies to meet branch goals.

Responsibilities

• Oversee daily branch operations and ensure adherence to company policies.
• Manage staff performance, providing coaching and support to team members.
• Develop strategies to enhance branch profitability and customer satisfaction.
• Ensure excellent customer service and resolve any client issues effectively.
• Monitor branch financials and prepare reports for upper management.

Skills

Strong leadership and team management skills

Excellent communication skills

Interpersonal skills

Education

Bachelor’s degree in Business Administration or related field

Job description

A leading human resource cooperative in Mandaluyong is seeking a supervisor to oversee daily branch operations. The ideal candidate will manage staff performance, develop strategies to enhance profitability, and ensure excellent customer service. Candidates should have a Bachelor's degree in Business Administration or related field and 1-3 years of supervisory experience, with strong leadership and communication skills. This role focuses on operational excellence and financial monitoring.