Branch Motorcycle Technician & After-Sales Specialist

MOTORJOY DEPOT INC.; Tupi; On-site; PHP 279,000 - 391,000; Full time

Job summary

Motortrade Mindanao is seeking a Branch Mechanic to join our service team. The role focuses on high-quality motorcycle repair and preventive maintenance, addressing customer repair needs, and promoting after-sales products and services.

You will ensure proper use and safekeeping of tools, maintain a safe and organized workshop, and contribute to meeting branch KPIs while delivering excellent customer service. Training and relocation to designated branches within the hiring area are possible.

Qualifications

• Graduate of Automotive Technology, Motorcycle Servicing, or any related technical/vocational course is an advantage.
• With knowledge and/or experience in motorcycle repair and maintenance is preferred.
• Basic knowledge of motorcycle troubleshooting and servicing.
• Customer-oriented, responsible, and detail-oriented.
• Willing to learn and undergo training.
• Willing to be assigned to any designated branch within the hiring area.

Responsibilities

• Perform motorcycle repair, troubleshooting, preventive maintenance, and servicing.
• Provide quality after-sales service, including warranty claims and motorcycle check-ups.
• Attend to customers' repair and maintenance needs and ensure customer satisfaction.
• Monitor and coordinate repair requests, warranty claims, parts requisitions, and other service-related concerns.
• Promote and market available motorcycle parts, lubricants, and after-sales services.
• Achieve assigned performance targets and Key Performance Indicators (KPIs).
• Maintain a clean, safe, and organized working area.
• Ensure proper handling, use, and safekeeping of company-issued tools and equipment.
• Perform other related duties as may be assigned by the immediate superior.

Skills

Motorcycle repair

Troubleshooting

Customer-focused

Detail-oriented

Willing to learn

Education

Automotive Technology / Motorcycle Servicing

Job description

Motortrade Mindanao is seeking a Branch Mechanic to join our service team. The role focuses on high-quality motorcycle repair and preventive maintenance, addressing customer repair needs, and promoting after-sales products and services.

You will ensure proper use and safekeeping of tools, maintain a safe and organized workshop, and contribute to meeting branch KPIs while delivering excellent customer service. Training and relocation to designated branches within the hiring area are possible.