Branch Motorcycle Service Technician

MOTORJOY DEPOT INC.; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Motortrade Mindanao is seeking a Branch Mechanic to deliver quality motorcycle repair and preventive maintenance across designated branches. You will troubleshoot, service, and address customer concerns while ensuring safe handling of tools and organized work areas.

You will promote available parts, lubricants, and after-sales services, aim to meet KPIs, and collaborate with the branch team to provide reliable service and customer satisfaction.

Qualifications

• Graduate of Automotive Technology, Motorcycle Servicing, or any related technical/vocational course is an advantage.
• With knowledge and/or experience in motorcycle repair and maintenance is preferred.
• Basic knowledge of motorcycle troubleshooting and servicing.
• Customer-oriented, responsible, and detail-oriented.
• Willing to learn and undergo training.
• Willing to be assigned to any designated branch within the hiring area.

Responsibilities

• Perform motorcycle repair, troubleshooting, preventive maintenance, and servicing.
• Provide quality after-sales service, including warranty claims and motorcycle check-ups.
• Attend to customers' repair and maintenance needs and ensure customer satisfaction.
• Monitor and coordinate repair requests, warranty claims, parts requisitions, and other service-related concerns.
• Promote and market available motorcycle parts, lubricants, and after-sales services.
• Achieve assigned performance targets and Key Performance Indicators (KPIs).
• Maintain a clean, safe, and organized working area.
• Ensure proper handling, use, and safekeeping of company-issued tools and equipment.
• Perform other related duties as may be assigned by the immediate superior.

Skills

Motorcycle repair

Troubleshooting

Customer service

Willing to learn

Branch flexibility

Education

Automotive Technology / Motorcycle Servicing related technical/vocational course

Job description

Motortrade Mindanao is seeking a Branch Mechanic to deliver quality motorcycle repair and preventive maintenance across designated branches. You will troubleshoot, service, and address customer concerns while ensuring safe handling of tools and organized work areas.

You will promote available parts, lubricants, and after-sales services, aim to meet KPIs, and collaborate with the branch team to provide reliable service and customer satisfaction.