Branch Experience & Sales Ambassador

UnionBank; Makati; On-site; PHP 268,000 - 424,000; Full time

Job summary

UnionBank is seeking a Branch Ambassador at the Ayala, Makati City branch to support daily branch operations and deliver platform services. You will drive account opening, in-house sales, cash management, and CX initiatives while acting as the CAO of the branch.

The role emphasizes maintaining branch presentation, cross-selling opportunities, and accurate processing of banking transactions using the branch systems and reports.

Qualifications

• Experience in branch operations and customer service is preferred.
• Ability to handle daily cash transactions and maintain accuracy.

Responsibilities

• Promote bank products and assist in cross-selling to branch clients.
• Serve as Customer Assistance Officer (CAO) in the branch.
• Maintain branch image with clean facilities and organized promotional displays.
• Assist Relationship Manager in marketing to prospective clients; support account openings.
• Administer the Branch Delivery System and ensure proper report distribution and filing.
• Oversee cash operations, vault balances, and daily cash counts.
• Manage ATM operations, deposits, withdrawals, and related transactions.

Skills

Sales

Customer service

Cash handling

Documentation

Education

No specific degree stated

Tools

APERTA

Job description

UnionBank is seeking a Branch Ambassador at the Ayala, Makati City branch to support daily branch operations and deliver platform services. You will drive account opening, in-house sales, cash management, and CX initiatives while acting as the CAO of the branch.

The role emphasizes maintaining branch presentation, cross-selling opportunities, and accurate processing of banking transactions using the branch systems and reports.