Branch Account Supervisor

Reliance Broadcasting Unlimited Inc.; Pasig; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading company is seeking a Branch Sales Supervisor to oversee subscriber retention and acquisition in Pasig. Responsibilities include managing sales teams, vendor coordination, and ensuring compliance with company standards to enhance customer satisfaction. This role is vital for driving sales performance and managing stakeholder engagement.

Qualifications

• Bachelor’s Degree required in Business Administration, Marketing or related field.
• 2–3 years of experience in field sales or sales supervision.
• Experience managing third-party vendors is preferred.

Responsibilities

• Drive subscriber growth through sales campaigns.
• Manage 3rd party sales vendors and field teams.
• Maintain updated sales records and submit reports.

Skills

Leadership

Vendor Coordination

Analytical Thinking

Problem Solving

Communication Skills

Customer-Centric Mindset

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Marketing

Tools

Microsoft Office

Sales Tracking Tools

Job description

Job Summary:

The Branch Sales Supervisor is responsible for overseeing the acquisition and retention of subscribers in a defined geographical area. This role ensures that sales targets are achieved through effective vendor management of third-party partners, field team supervision, and coordination with internal and external stakeholders to guarantee timely fulfillment and activation. The Supervisor also plays a key role in monitoring sales performance, ensuring compliance, and enhancing customer satisfaction.

Areas of Responsibility, Key Tasks, and Metrics

• Sales Acquisition & Retention

  • Drive subscriber growth through sales campaigns

  • Monitor churn rates

• Vendor & Field Sales Team Management

  • vendor manage 3rd party sales vendors and direct field teams

  • Conduct regular vendor evaluations

• Sales Fulfillment Coordination

  • Liaise with Service Fulfillment and Delivery teams

  • Ensure accurate order tagging and timely installation

• Reporting & Documentation

  • Maintain updated sales records

  • Submit reports to Branch Accounts Manager

• Stakeholder Engagement

  • Coordinate with marketing, customer service, and technical teams

  • Address escalations

Key Competencies

• Strong leadership and people management

• Vendor and partner coordination

• Results-driven and performance-focused

• Analytical thinking and problem-solving

• Communication and interpersonal skills

• Familiarity with CRM and sales reporting systems

• Customer-centric mindset

Basic Minimum Requirements

• Bachelor’s Degree in Business Administration, Marketing, or any related field

• At least 2–3 years of experience in field sales or sales supervision

• Experience managing third-party vendors is a plus

• Knowledge of cable and broadband services is an advantage

• Proficiency in Microsoft Office and sales tracking tools

• Willing to be assigned in field locations and travel as required