BPO Hiring Taguig | Fixed Dayshift Account | Call Center Agents Needed | Alorica

JobsAvenuePH; Taguig; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Competitive salary packages

Performance incentives and bonuses

HMO + Life Insurance

Paid training programs

Job summary

A leading BPO company in Taguig is hiring Call Center Agents for a fixed dayshift account. This position welcomes fresh graduates and those with BPO experience. Responsibilities include assisting customers through various communication channels and ensuring their needs are met. The role offers competitive salary packages, performance incentives, and a supportive work environment. If you're eager to grow your career in the BPO industry, apply today and join a dynamic team at this promising firm.

Qualifications

• Basic English communication skills required.
• Willingness to work onsite in Taguig City.

Responsibilities

• Assist customers and provide excellent service through phone, chat, or other channels.
• Handle customer inquiries regarding products and services.
• Document customer interactions in the system.

Skills

Basic English communication skills

Education

Senior High School Graduate

High School Graduate (Old Curriculum)

Job description

Job Title and Location

BPO Hiring Taguig | Fixed Dayshift Account | Call Center Agents Needed | Alorica

Work Location: Alorica The Fort – Kalayaan Avenue, Taguig City

Position Details

Position: Call Center Agent / Customer Service Representative – Fixed Dayshift Account

Open to: Fresh Graduates, SHS Graduates, HS Graduates (Old Curriculum), Career Shifters, and Experienced BPO Agents

On-site: Yes, Taguig City

Job Description – What You Will Do

As a Call Center Agent, you will assist customers and provide excellent service through phone, chat, or other communication channels.

Responsibilities may include:

• Handling customer inquiries regarding products, services, or account concerns
• Providing accurate information and solutions to customer issues
• Assisting customers with troubleshooting, billing inquiries, or service requests
• Maintaining a professional and friendly communication style
• Documenting customer interactions in the system
• Following company service standards and procedures
• Ensuring customer satisfaction and resolving concerns efficiently

Comprehensive paid training will be provided to help you succeed in your role.

Why This Account May Be Attractive

• Fixed Dayshift Schedule with better work-life balance than graveyard shifts
• Competitive salary packages
• Performance incentives and bonuses
• HMO + Life Insurance
• Paid training programs
• Stable and supportive work environment

Career Growth – Performance-Based Promotions

At Alorica, promotions are performance-based and opportunity-driven. Many employees who started as Call Center Agents have advanced into leadership roles such as:

• Subject Matter Expert (SME)
• Quality Assurance Analyst (QA)
• Operations Leadership

Even Senior High School graduates and High School graduates (Old Curriculum) have advanced into leadership roles. Your growth depends on your performance, dedication, and willingness to learn.

Qualifications

• At least Senior High School Graduate
• High School Graduate (Old Curriculum) accepted
• No BPO Experience Required for some accounts
• With BPO Experience is an advantage
• Basic English communication skills
• Willing to work onsite in Taguig City
• Alorica The Fort – Kalayaan Avenue, Taguig City

Application Support – Review Materials Provided

• Applicants who proceed with the application will receive interview preparation guidance and review materials to help increase their chances of getting hired.
• Interview tips
• Materials based on actual hiring accounts
• You will not go into the interview blind— we help you prepare.
• Applicants who proceed with the hiring process will also be guided through the Employee Referral application process to ensure proper referral credit.

Apply Today – Fixed Dayshift BPO Hiring Taguig

If you are looking for:

• Fixed Dayshift Call Center Jobs Taguig
• BPO Hiring near BGC
• Call Center Agent Hiring Philippines

This is a great opportunity to start or grow your career in the BPO industry while working on a fixed dayshift schedule. Submit your application today and take the first step toward becoming part of the Alorica The Fort Taguig team.

Contact and Safety

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