BPO Hiring Pasay | Call Center Agents Needed | SHS Graduates Welcome | Alorica
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Benefits offered by this job
Job summary
Qualifications
- At least Senior High School Graduate.
- High School Graduate (Old Curriculum) accepted.
- No BPO experience required for some accounts.
- Basic English communication skills.
Responsibilities
- Assist customers and provide excellent service through multiple communication channels.
- Handle customer inquiries regarding products and services.
- Maintain professional and friendly communication style.
- Document customer interactions in the system.
- Follow company service standards and procedures.
Skills
Education
Job description
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On-site - Pasay No Exp Required High/Senior High School Full-time
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Performance Bonus
Health Insurance, Life Insurance
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Work Location:Alorica MOA – Mall of Asia Complex, Pasay City
Position:Call Center Agent / Customer Service Representative / Technical Support / Chat Support
Open to:Fresh Graduates, SHS Graduates, HS Graduates (Old Curriculum), Career Shifters, and Experienced BPO Agents
Due to the upcoming2026 BPO Ramp Season, Alorica MOA Pasay is opening additional hiring opportunities forCall Center Agents.
If you are looking forCall Center Hiring in Pasay, BPO Hiring near Mall of Asia, or Customer Service Jobs in Pasay City, this opportunity may be perfect for you.
Whether you are:
ASenior High School Graduate
AHigh School Graduate (Old Curriculum)
AFirst Time Call Center Applicant
Or aTenured BPO Agent
You are welcome to apply.
As aCall Center Agent, you will assist customers and provide excellent service through phone, chat, or other communication channels.
Responsibilities may include:
• Handling customer inquiries regarding products, services, or account concerns
• Providing accurate information and solutions to customer issues
• Assisting customers with troubleshooting, billing inquiries, or service requests
• Maintaining a professional and friendly communication style
• Documenting customer interactions in the system
• Following company service standards and procedures
• Ensuring customer satisfaction and resolving concerns efficiently
Comprehensivepaid trainingwill be provided to prepare you for your role.
Alorica is one of thelargest global BPO companies, offering stable careers and long-term professional growth.
Benefits may include:
Competitive salary packages
Performance incentives and bonuses
HMO + Life Insurance
Paid training programs
Employee engagement programs
Inclusive and supportive work environment
At Alorica, promotions areperformance-based and opportunity-driven.
Many employees who started asCall Center Agentshave advanced into leadership roles such as:
Subject Matter Expert (SME)
Quality Assurance Analyst (QA)
Operations Leadership
EvenSenior High School graduates and High School graduates (Old Curriculum)have successfully advanced into leadership roles.
Your growth depends onyour performance, dedication, and willingness to learn.
We currently have openings for:
• Blended Voice and Non-Voice Accounts
• Chat / Back Office Support
Accounts vary depending onbusiness needs and hiring requirements.
At leastSenior High School Graduate
High School Graduate (Old Curriculum) accepted
No BPO Experience Required for some accounts
WithBPO Experience is an advantage
Basic English communication skills
Willing to work onsite inPasay City
If you are atenured call center agent, Alorica offers:
Leadership opportunities
Internal promotions
Career advancement to SME, QA, Trainer or Team Manager
Your experience can helpaccelerate your career growth.
Alorica MOA – Mall of Asia Complex, Pasay City
Convenient for applicants coming from:
Easy commute via:
Jeepneys passing throughEDSA and MOA Complex
EDSA Carousel Bus routes
MRT Taft Avenue Station
Accessible viaEDSA, Roxas Boulevard, and Macapagal Avenue
Applicants who proceed with the application will receiveinterview preparation guidance and review materialsto help increase their chances of getting hired.
Interview tips
Materials based on actual hiring accounts
You willnot go into the interview blind— we help you prepare.
Applicants who proceed with the hiring process will also be guided through theEmployee Referral application processto ensure proper referral credit.
If you are looking for:
Call Center Jobs Pasay
BPO Hiring near Mall of Asia
Customer Service Jobs Pasay City
Call Center Agent Hiring Philippines
This is a great opportunity to start or grow your career in theBPO industry.
Submit your application today and take the first step toward becoming part of theAlorica MOA Pasay team.
English Language Customer Service Problem Solving Strong Work Ethic Team Player Organizational Skills Call Centre People Skills Interpersonal Skills
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
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