Bpo Customer Service Representatives With 6 Months Experience 25K-30 Pay

Neksjob Philippines; Baco; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative to assist customers via phone, email, and chat. You will troubleshoot technical concerns, answer inquiries, and provide accurate product information, requiring clear communication and active listening.

On-site role with paid training, bonuses, and benefits (HMO and other offerings). Ideal candidates have at least 6 months call center experience, SH/SHS grad, and basic computer literacy.

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Good communication

Active listening

Education

SH/SHS Grad

Tools

Basic computer literacy

Job description

As a Customer Service Representative, you’ll assist customers through phone, email, and chat. You’ll be responsible for troubleshooting technical concerns, addressing customer inquiries, and providing accurate product information. Strong communication and active listening skills, along with basic computer proficiency, are essential for the role.

Key Responsibilities:

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment