BPO Customer Service Agent – No Experience (Onsite, Night Shift)

Concentrix Philippines; Talisay; On-site; PHP 179,000 - 279,000; Full time

Benefits offered by this job

Night differential pay

Health and life insurance coverage

Paid training

Career advancement opportunities

Vibrant workplace culture

Job summary

Concentrix Bacolod is hiring for a Customer Service Representative to support global customers via calls, chats, and emails. Join a welcoming team with training, career growth, and competitive benefits in a fast-growing BPO hub in the Visayas.

We welcome High School or college graduates with strong English, and are open to fresh graduates. On-site work with shifting schedules, including nights and holidays, is required.

Qualifications

• High School diploma (old curriculum) or Senior High School graduate.
• College undergraduates or graduates are welcome to apply.
• With or without BPO experience – fresh graduates welcomed!
• Good English communication skills.
• Willing to work onsite at Concentrix Bacolod.
• Able to work shifting schedules, including night shifts and holidays.

Responsibilities

• Handle calls, chat, or email inquiries from global customers.
• Provide support for billing, product, or technical-related concerns.
• Deliver excellent customer experience while representing top international brands.
• Collaborate with a team of passionate and supportive colleagues.

Skills

English proficiency

Customer service mindset

Education

High School / Senior High School

College undergraduate or graduate

Job description

Concentrix Bacolod is hiring for a Customer Service Representative to support global customers via calls, chats, and emails. Join a welcoming team with training, career growth, and competitive benefits in a fast-growing BPO hub in the Visayas.

We welcome High School or college graduates with strong English, and are open to fresh graduates. On-site work with shifting schedules, including nights and holidays, is required.