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A leading recruitment platform in Metro Manila is seeking an Administrative Support professional to manage office operations, client communications, and assist management with reporting tasks. Candidates should have strong communication skills, proficiency in Microsoft Office Suite, and experience with Xero. This position offers the opportunity to enhance office efficiency and support management in various administrative tasks.
Key Responsibilities
Professionally handle incoming calls, directing them to the appropriate personnel as needed. Respond promptly and courteously to client inquiries via email, live chat, or messaging platforms. Accurately record and deliver messages, ensuring timely communication and follow-up. Maintain and update logs of client communications, appointments, and related records. Provide clients and callers with general information about the company's services, procedures, and policies.
Office Operations: Monitor and manage the office environment, maintaining supplies inventory, ordering materials, and liaising with vendors and service providers.
Scheduling and Coordination: Organize and coordinate meetings, staff appointments, and events. Manage shared calendars for team members and leadership.
Records Management: Maintain organized digital filing systems - ensuring documents are up-to-date, properly stored, and easily retrievable.
Administrative Support: Assist Management with tasks such as tracking expenses, preparing reports through Microsoft Excel and Xero software platforms, and handling internal documentation.
Accounting Management: Managing the office's accounts through Xero which will include the creation and reconciliation of invoices, monitoring and following up of invoices and general reporting, entering bills, receipts and invoices into Xero