Job Description
The Bingo Package Teller is responsible for providing excellent customer service by selling bingo packages, cards, and other related items. They must accurately count money, maintain a clean and organized cashier area, and follow all policies and regulations. The role requires excellent communication skills, the ability to handle cash, and a positive attitude to create a welcoming atmosphere for customers.
Responsibilities
- Sales & Cash Handling: Sells bingo cards, packages, and top‑up loads for electronic bingo machines to customers, ensuring accurate cash, credit, or debit transactions.
- Reconciliation & Reporting: Balances paper/electronic vouchers and cash collected, ensuring cash‑on‑hand tallies with total sales, and prepares daily operation reports.
- Customer Service: Greets customers warmly, assists them with game rules, and provides excellent service to create a friendly and enjoyable atmosphere.
- Inventory Management: Manages and maintains game supplies, including cards, thermal rolls, and collaterals.
- Game Support: Verifies winning bingo cards and processes payouts, ensuring compliance with PAGCOR regulations.
- Site Maintenance: Ensures the cleanliness, organization, and safety of the gaming site and cashier area.
- Promotional Activity: Participates in marketing efforts, such as distributing leaflets and informing players of special events.
Requirements
- Education: At least high school graduate; senior high school level or college level/graduate optional.
- Experience: With or without work experience (training is often provided).
- Skills:
- Proficiency in POS systems or cash registers.
- Good communication skills in Filipino and English.
- Attributes: Honest, trustworthy, hardworking, with a pleasing personality.
- Flexibility: Willing to work shifting schedules (mall hours, weekends, holidays, graveyard shifts).