A business solutions provider in Metro Manila is seeking a dedicated individual for a clerical and customer service role. The ideal candidate should possess a Bachelor's degree and strong computer skills, with the ability to handle inquiries, process billing, and create reports efficiently. Responsibilities include managing schedules, maintaining records, and performing other administrative tasks. This position may require working on weekends as needed, with a focus on customer satisfaction and operational efficiency.
Qualifications
Experience in customer service or relevant role is an advantage.
Ability to learn about products and services and describe them to potential customers.
Detail-oriented and comfortable working in a fast-paced office environment.
Responsibilities
Perform routine clerical and organizational tasks.
Schedule technician for meter reading.
Process monthly billing based on consumption used.
Answer client inquiries via email and phone.
Create reports for monitoring.
Coordinate and maintain historical records by filing documents.
Skills
Data Entry Skills
Reporting Skills
Administrative Writing Skills
Attention to Detail
Microsoft Office Skills
Customer Focus
Problem Analysis Skills
Time-management
Teamwork
Education
Bachelor's Degree in any field
Job description
A business solutions provider in Metro Manila is seeking a dedicated individual for a clerical and customer service role. The ideal candidate should possess a Bachelor's degree and strong computer skills, with the ability to handle inquiries, process billing, and create reports efficiently. Responsibilities include managing schedules, maintaining records, and performing other administrative tasks. This position may require working on weekends as needed, with a focus on customer satisfaction and operational efficiency.