Bilingual Mandarin Claims Analyst

Siegen HR Solutions; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

A leading HR solutions provider in Metro Manila is seeking a Bilingual Mandarin Analyst to assess medical claims and customer eligibility. Candidates must possess strong Mandarin language skills and exceptional attention to detail. This role involves managing claims and ensuring compliance with financial guidelines while meeting tight deadlines and quality targets. The ideal candidate will demonstrate excellent organizational skills and a customer-focused mindset, ensuring that all decisions are accurate and timely.

Qualifications

• Proficient in speaking and understanding Chinese/Mandarin.
• Excellent attention to detail and accuracy in work.
• Strong organizational and time management skills under pressure.

Responsibilities

• Determine customer eligibility based on contractual language and medical documents.
• Assess and adjust claims for medical appropriateness.
• Ensure timely and accurate payment of covered claims.
• Meet SLA agreements for clients and providers.

Skills

Chinese/Mandarin language proficiency

Attention to detail

Organizational skills

Time management skills

Ability to work with urgency

Technical savviness

Proficiency in MS Office

Written communication skills

Analytical skills

Basic math skills

Tools

MS Office (Word, Outlook)

Job description

A leading HR solutions provider in Metro Manila is seeking a Bilingual Mandarin Analyst to assess medical claims and customer eligibility. Candidates must possess strong Mandarin language skills and exceptional attention to detail. This role involves managing claims and ensuring compliance with financial guidelines while meeting tight deadlines and quality targets. The ideal candidate will demonstrate excellent organizational skills and a customer-focused mindset, ensuring that all decisions are accurate and timely.