Bilingual Banker II: Customer Solutions Expert

Woodforest National Bank; Aurora; On-site; PHP 2,561,000 - 3,841,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building retail customer relationships through excellent service and proactive marketing of banking products. The role emphasizes ownership of sales goals and compliant operations.

This position requires at least 2 years in retail sales or customer service, fluency in English and Spanish, and willingness to work flexible hours and travel up to 45 miles to support nearby

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Must be fluent in English and Spanish.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Resolve customer inquiries at the first point of contact.
• Open and process deposit accounts and transactions with accuracy.
• Explain bank products and digital tools clearly to customers.
• Support branch team and community outreach initiatives.

Skills

Retail sales

Customer service

Bilingual English/Spanish

Education

High School Diploma

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building retail customer relationships through excellent service and proactive marketing of banking products. The role emphasizes ownership of sales goals and compliant operations.

This position requires at least 2 years in retail sales or customer service, fluency in English and Spanish, and willingness to work flexible hours and travel up to 45 miles to support nearby