Benefits Administration Specialist

ProView Global; Philippines; On-site; PHP 167,000 - 234,000; Full time

Job summary

ProView Global in Philippines is seeking an Enrollment Processor to manage processing enrollments, changes and terminations, and leave of absence administration for clients and sub-clients. You will perform audits, verification tasks and generate reports ensuring accuracy and timeliness.

The role requires a bachelor’s degree or equivalent experience, MS Excel skills, and strong attention to detail with a service-oriented mindset. Occasional extended hours may be required.

Qualifications

• Bachelor’s degree or equivalent work experience
• 1+ years’ experience in a process- and detail-oriented function is a bonus
• Proven comfort level with learning and working with MS Excel

Responsibilities

• Process enrollments, changes and terminations, leave of absence administration, and verification tasks.
• Audit election data with vendors and carriers as required by clients
• Perform dependent/student verification and ongoing enrollment system data audits
• Follow up on required documentation and sending of notification letters regarding audit results
• Process documentation, maintain data and generate reports for leave of absence premium administration
• Document and communicate enrollments, changes and terminations to carriers when applicable

Skills

Attention to detail

Communication skills

Service orientation

Time management

Accountability

Adaptability

Education

Bachelor’s degree or equivalent work experience

Tools

MS Excel

Job description

What is the job?
Processing enrollments, changes and terminations, leave of absence administration, dependent/student verification/ongoing enrollment system data audits, for the client and their sub-clients, following client specific and standard procedures within the client’s platform, while ensuring accuracy and timeliness.

Some of the tasks you need to do:

• Send notifications, receive and process all documents related to the client’s sub-clients’ enrollments, changes and terminations
• Perform audits of election data with vendors, carriers as required and requested by clients
• Perform dependent/student verification/ongoing enrollment system data audits for clients
• Follow up on required documentation and sending of notification letters regarding audit results as requested by clients
• Process documentation, maintaining data and generating reports for leave of absence premium administration
• Document and communicate enrollments, changes and terminations to carriers, when applicable

Skills/Requirements needed for the job:

• Bachelor’s degree or equivalent work experience
• 1+ years’ experience performing a process- and detail-oriented function desired but not required
• Proven comfort level with learning and working with various computer applications, specifically MS Excel
• Ability to work with multiple source files and apply knowledge from various client requirements to day-to-day transactions
• High accuracy and orientation to quality
• Service orientation – proven ability to meet deadlines with a high level of accountability for output
• Demonstrated ability for routine work
• Ability to work within a team and uphold integrity
• Good verbal and written communication skills
• Acute sense of professionalism and confidentiality
• Willingness to work extended hours or alternate shifts as necessary (may include holidays, weekends or nights