Bellman

InterContinental Hotels Group; Eastern Manila District; On-site; PHP 223,000 - 357,000; Full time

Job summary

Crowne Plaza Hotels & Resorts in the Philippines seeks a guest services associate to greet guests, escort them to rooms, assist with check-in and check-out, and provide information about services and amenities.

You will also answer guest inquiries and help with transportation needs and directions to local attractions on-site at the hotel.

Responsibilities

• Greeting guests: Welcoming guests when they arrive at the hotel
• Escorting guests: Guiding guests to their rooms
• Luggage handling: Carrying and transporting guest luggage to and from their rooms
• Check-in and check-out: Assisting guests with the check-in and check-out processes
• Hotel information: Providing guests with information about the hotel's services and amenities
• Guest assistance: Answering guest inquiries and addressing their concerns
• Transportation: Assisting guests with transportation needs and providing directions to local attractions

Job description

Overview

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Philippines, Quezon City
Philippines, Pasig City

Responsibilities

• Greeting guests: Welcoming guests when they arrive at the hotel
• Escorting guests: Guiding guests to their rooms
• Luggage handling: Carrying and transporting guest luggage to and from their rooms
• Check-in and check-out: Assisting guests with the check-in and check-out processes
• Hotel information: Providing guests with information about the hotel's services and amenities
• Guest assistance: Answering guest inquiries and addressing their concerns
• Transportation: Assisting guests with transportation needs and providing directions to local attractions