Become a TELCO Expert | Customer Service Representative | Up to ₱28K

TTEC; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for night shift, onsite in Novaliches.

You will respond to customer inquiries, provide product information, and resolve issues with empathy to turn everyday experiences into memorable service.

Strong communication, basic computer skills, and a willingness to learn are essential; prior BPO experience is an advantage. Join a global team and grow with our award-winning workplace.

Qualifications

• Senior high school completion or two years in college
• At least 3 months of BPO experience
• Strong verbal communication and business writing skills
• Basic computer skills

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Computer literacy

BPO experience

Education

Senior high school completion or two years in college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nightshift working onsite in Novaliches,you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Novaliches, Monday to Friday from 10am to 5pm at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City.

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college
• Must have at least 3 months of BPO experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And ….....

Visit https://mybenefits.ttec.com/for more information.