Beauty Advisor for Chanel

RUSTAN COMMERCIAL CORPORATION; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

RUSTAN COMMERCIAL CORPORATION is seeking a Sales Advisor to assist customers, answer inquiries, and provide product information while driving sales growth. You will greet customers, suggest items, perform upselling techniques, and support promotional activities within a retail setting.

The role also covers sales management and admin tasks, maintaining stock levels, ensuring store cleanliness, and delivering excellent customer service to build long-lasting relationships with shoppers.

Qualifications

• Greeting customers and answering inquiries.
• Providing product information and recommendations.
• Executing upsell and cross-sell strategies.

Responsibilities

• Probe customers on merchandise needs and highlight features/benefits.
• Maintain stock levels and organize displays per merchandising standards.
• Handle payments, bag items, and assist with gift wrapping as needed.
• Encourage membership enrollment and telemarketing when appropriate.
• Submit monthly sales reports to supervisor.

Skills

Upselling

Customer service

Merchandising

Job description

JOB PURPOSE

This position is responsible for all selling activities and greeting customers, answering inquiries, helping, suggesting items, and providing product information while delivering sales growth and business to the organization. The position also provides excellent customer service, maintaining long-lasting relationships with customers and keeps a professional attitude with sincerity and enthusiasm reflecting store commitment to our customers.

PRIMARY ACCOUNTABILITIES

Sales Advisor – 40%

• Probe customer/s on their merchandise needs.
• Highlights the benefits and features of the merchandise.
• Perform upscale and cross selling techniques in the work area.
• Make appropriate suggestions and product recommendations as requested by the client.
• Execute new product launch and promotion.
• Endorse promotional products and activities to new and existing client/s.

Sales Management and Admin Services – 25%

• Monitor and report slow moving and saleable items to the superior.
• Ensure products are stocked adequately, keeping an eye on stock level.
• Protect high value merchandise to prevent pilferage and loss.
• Attractively exhibit different merchandise based on the standard merchandising display requirements.
• Facilitate collection of payment, bag in merchandise and gift wrapping when necessary.
• Endorse the next salesperson of other section that is of interest of the customer.
• Maintain clean and hygienic condition in the work environment.
• Encourage new customers to join membership on Frequent Shoppers Plus (FSP), monitor old client records and conduct telemarketing if necessary.

Customer Relations – 30%

• Gives relevant information on products and experiences.
• Recognize clients as individuals who deserve personalized service.
• Answer questions or handle transactions quickly.

Reports – 5%

• Update, accomplish and submit monthly sales reports to direct superior.
• Accomplish checklist on a daily basis