Barista

Restaurant Concepts Group, Inc.; Quezon City; Sur place; PHP 223 200 - 279 000; Plein temps

Résumé du poste

A local coffee shop in Quezon City is seeking a Barista to prepare and serve coffee drinks, maintain shop organization, and provide excellent customer service. The ideal candidate has 1–3 years of experience in a similar role, a diploma in hospitality, and strong interpersonal skills. This position requires multitasking in a fast-paced environment.

Qualifications

• 1–3 years of experience in a barista or customer service role.
• Ability to effectively handle customer inquiries and complaints, ensuring satisfaction.

Responsabilités

• Prepare and serve a variety of coffee drinks and beverages.
• Maintain cleanliness and organization of the coffee shop.
• Provide excellent customer service by engaging with customers.
• Upsell and promote various products to enhance customer experience.
• Stay updated on coffee trends and educate customers.

Connaissances

Strong attention to detail

Coffee knowledge

Effective communication

Excellent interpersonal skills

Formation

Diploma in hospitality or related field

Description du poste

Responsibilities

• Prepare and serve a variety of coffee drinks and beverages according to customer preferences.
• Maintain cleanliness and organization of the coffee shop, including equipment and work areas.
• Provide excellent customer service by engaging with customers and addressing their needs and concerns.
• Upsell and promote various products to enhance customer experience and increase sales.
• Stay updated on coffee trends and product offerings to educate customers.

Requirements

• Educational Qualifications: Diploma in hospitality or related field preferred.
• Experience Level: 1–3 years of experience in a barista or customer service role.
• Skills and Competencies: Strong attention to detail and coffee knowledge; proficient in written and verbal communication.
• Qualities and Traits: Excellent interpersonal skills, flexibility, and consistency in service delivery.
• Responsibilities and Duties: Ability to effectively handle customer inquiries and complaints, ensuring satisfaction.
• Working Conditions: Fast-paced environment requiring multitasking and standing for extended periods.