Barista

Restaurant Concepts Group, Inc.; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A local coffee shop in Quezon City is seeking a Barista to prepare and serve coffee drinks, maintain shop organization, and provide excellent customer service. The ideal candidate has 1–3 years of experience in a similar role, a diploma in hospitality, and strong interpersonal skills. This position requires multitasking in a fast-paced environment.

Qualifications

• 1–3 years of experience in a barista or customer service role.
• Ability to effectively handle customer inquiries and complaints, ensuring satisfaction.

Responsibilities

• Prepare and serve a variety of coffee drinks and beverages.
• Maintain cleanliness and organization of the coffee shop.
• Provide excellent customer service by engaging with customers.
• Upsell and promote various products to enhance customer experience.
• Stay updated on coffee trends and educate customers.

Skills

Strong attention to detail

Coffee knowledge

Effective communication

Excellent interpersonal skills

Education

Diploma in hospitality or related field

Job description

Responsibilities

• Prepare and serve a variety of coffee drinks and beverages according to customer preferences.
• Maintain cleanliness and organization of the coffee shop, including equipment and work areas.
• Provide excellent customer service by engaging with customers and addressing their needs and concerns.
• Upsell and promote various products to enhance customer experience and increase sales.
• Stay updated on coffee trends and product offerings to educate customers.

Requirements

• Educational Qualifications: Diploma in hospitality or related field preferred.
• Experience Level: 1–3 years of experience in a barista or customer service role.
• Skills and Competencies: Strong attention to detail and coffee knowledge; proficient in written and verbal communication.
• Qualities and Traits: Excellent interpersonal skills, flexibility, and consistency in service delivery.
• Responsibilities and Duties: Ability to effectively handle customer inquiries and complaints, ensuring satisfaction.
• Working Conditions: Fast-paced environment requiring multitasking and standing for extended periods.