Banking Services & Client Experience Associate

BDO Unibank; Hinoba-an; On-site; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services.

Build your career with a trusted industry leader. We are hiring for a role focused on client service, account openings, inquiries, and after-sales support. You will contribute to sales of bank products while upholding compliance and quality

Qualifications

• Bachelor’s degree relevant to the job, preferably Business.
• At least 1 year experience in branch operations; fresh graduates welcome.
• Proficiency in computer and business applications.
• Strong oral and written communication.
• Willing to work onsite in Tagum City.

Responsibilities

• Provide service to clients on account opening, placements, inquiries and after-sales services.
• Sell the Bank's products and services.
• Perform start and end of day banking activities per approved processes and standards.
• Ensure accuracy of transaction documents and timely end-of-day processing.
• Ensure compliance with bank policies, procedures and regulatory requirements.
• Perform other duties as assigned.

Skills

Computer skills

Oral & written communication

Presentation & negotiation

Interpersonal skills

Problem solving & numeracy

Education

Bachelor’s degree relevant to the job

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services.

Build your career with a trusted industry leader. We are hiring for a role focused on client service, account openings, inquiries, and after-sales support. You will contribute to sales of bank products while upholding compliance and quality