Banking Customer Service & Teller — Career Path

Metrobank; Aparri; On-site; PHP 201,000 - 290,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, withdrawals, and account closures with accuracy and compliance. The role includes posting adjustments, processing transfers, and promoting bank products, while providing excellent customer service.

The successful candidate will develop industry knowledge under mentorship, thrive in a competitive environment, and grow their career with the Philippines' strongest bank.

Qualifications

• Strong communication, presentation, and negotiation abilities.
• Customer service orientation with a knack for fast-paced environments.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Handle cash, deposits, withdrawals, check encashment, and account closing tasks.
• Post transaction adjustments to CA/SA terminals at the start of the banking day.
• Process fund transfers and remittances payments and outward clearing operations.
• Promote and sell bank products and services.
• Build in-depth understanding of banking products, policies, and operations.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, withdrawals, and account closures with accuracy and compliance. The role includes posting adjustments, processing transfers, and promoting bank products, while providing excellent customer service.

The successful candidate will develop industry knowledge under mentorship, thrive in a competitive environment, and grow their career with the Philippines' strongest bank.