Banking CSR - Entry Level, Paid Training, Taguig

Alorica Philippines; Taguig; On-site; PHP 223,000 - 312,000; Full time

Job summary

Alorica The Fort in Taguig is hiring Customer Service Representatives for a LOCAL BANKING ACCOUNT (VOICE). No BPO experience required and fresh graduates are welcome. This onsite role offers paid training from Day 1 and a structured path for career growth.

You will handle customer inquiries about local banking services, assist with basic transactions, and follow call flows with compliance guidance. The Fort / Kalayaan is highly accessible, offering a beginner-friendly environment and

Qualifications

• Fresh graduates are welcome to apply.
• No call center experience required.
• Customer-facing experience is welcome.
• Onsite at The Fort/Kalayaan, Taguig.
• Willing to work in a banking account environment.

Responsibilities

• Handle customer inquiries related to local banking services (primary account).
• Assist customers with account concerns, basic transactions, and inquiries.
• Provide accurate, professional, and friendly support.
• Follow account call flows and compliance guidelines (training provided).
• Meet quality, attendance, and productivity standards.

Skills

Fresh graduates welcome

No call center exp. required

Customer-facing experience welcome

Education

Senior High School Graduate

High School Graduate (Old Curriculum) accepted

Job description

Alorica The Fort in Taguig is hiring Customer Service Representatives for a LOCAL BANKING ACCOUNT (VOICE). No BPO experience required and fresh graduates are welcome. This onsite role offers paid training from Day 1 and a structured path for career growth.

You will handle customer inquiries about local banking services, assist with basic transactions, and follow call flows with compliance guidance. The Fort / Kalayaan is highly accessible, offering a beginner-friendly environment and