Bank Teller & Customer Experience Specialist

Hammerjack Pty Ltd; Dumaguete; On-site; PHP 201,000 - 290,000; Full time

Job summary

Hammerjack Pty Ltd invites applications for a Bank Teller in Dumaguete, Philippines. You will handle over-the-counter transactions, cash and check deposits, withdrawals, encashment, and various payments while consistently delivering a WOW customer experience.

You will assist UNIPRO with scanning and filing signature cards and other documents, review checks for authenticity, cross-sell to branch clients, and refer queries to other bank products. Fresh graduates are welcome to apply.

Qualifications

• Bachelor's degree in any field, preferably business-related.
• Fresh graduates are welcome to apply.
• Experience in customer service is an advantage.
• Good communication and interpersonal skills.
• High level of initiative and innovation.
• Ability to work well with people from various socio-economic classes.

Responsibilities

• Process over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions.
• Assist UNIPRO for scanning, filing of signature cards and other bank documents.
• Review check transactions and verify authenticity of notes received.
• Cross-sell to existing clients of the branch.
• Refer transacting clients who have queries or are interested in other bank products.
• Continuously provide a WOW Customer Experience to all transacting clients.
• Performing other functions that may be assigned from time to time.

Skills

Customer service

Communication

Interpersonal skills

Initiative

Teamwork

Education

Bachelor's Degree in any field, preferably business-related

Job description

Hammerjack Pty Ltd invites applications for a Bank Teller in Dumaguete, Philippines. You will handle over-the-counter transactions, cash and check deposits, withdrawals, encashment, and various payments while consistently delivering a WOW customer experience.

You will assist UNIPRO with scanning and filing signature cards and other documents, review checks for authenticity, cross-sell to branch clients, and refer queries to other bank products. Fresh graduates are welcome to apply.