Bank Teller & Customer Experience Pro

Metrobank; Iligan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative - Teller to manage cash handling, deposits, withdrawals, and related banking transactions at branch level. You will process payments, verify signatures, and support customers with product offerings.

Ideal candidates are graduates in business or finance with strong communication and customer service skills, able to work in a fast-paced environment and deliver exceptional service in a competitive banking setting.

Qualifications

• Degree in business or finance preferred.
• Excellent communication and negotiation skills.
• Customer service oriented and able to work in a fast-paced environment.
• Fresh graduates welcome to apply.

Responsibilities

• Cash handling and processing of cash/deposits/withdrawals; signature verification.
• Posts transaction adjustments to CA/SA terminal at start of banking day.
• Accepts and processes fund transfers and remittance payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Customer service

Communication

Problem solving

Presentation

Education

Bachelor's degree in Business or Finance

Job description

Metrobank is hiring a Customer Service Representative - Teller to manage cash handling, deposits, withdrawals, and related banking transactions at branch level. You will process payments, verify signatures, and support customers with product offerings.

Ideal candidates are graduates in business or finance with strong communication and customer service skills, able to work in a fast-paced environment and deliver exceptional service in a competitive banking setting.