Backup and Recovery Operations Engineer

Chubb Insurance Hong Kong; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Chubb Insurance Hong Kong is seeking an experienced Backup and Recovery Engineer to manage Rubrik-based infrastructure, drive modernization, and ensure availability and security across Windows, Linux, and UNIX environments. You will analyze incidents, tune performance, and develop standard operating procedures for backup and recovery operations.

You will collaborate with the PMO on migrations to new backup solutions, build automation scripts, and assist in disaster recovery planning to safeguard

Qualifications

• Experience with Rubrik Backup & Recovery systems.
• Proficient in backup/recovery across Windows, Linux, UNIX (AIX).
• Familiarity with databases (SQL Server, Oracle, DB2).
• Ability to troubleshoot performance issues and incidents.
• Ability to prepare SOPs and maintain documentation.

Responsibilities

• Oversee Rubrik Backup and Recovery infrastructure operations.
• Assist modernization of backup/recovery capabilities.
• Troubleshoot backup/recovery incidents and performance.
• Perform hardware upgrades and resource optimization.
• Maintain performance, availability, and security of systems.

Skills

Backup & Recovery

Troubleshooting

Automation scripting

Performance tuning

Documentation

Change management

Disaster recovery planning

Tools

Rubrik

Windows

Linux

AIX

SQL Server

Oracle

VMware

Job description

Primary Job Responsibilities:

• Management, operations and oversight of Rubrik Backup and Recovery Infrastructure.
• Assist with Modernization of operational capabilities for backup and recovery solutions.
• Troubleshoot all Backup/Recovery related issues (performance and incident management).
• Perform ongoing performance tuning, hardware upgrades and resource optimization as required.
• Provide preventative maintenance routines to ensure system performance, availability, and security.
• Configure and manage Backup and Recovery tooling including defining and maintaining SLA’s
• Assure operational activities and SLA’s are met. Act as an escalation point for issues related to Backup and Recovery (i.e. for a variety of systems including Windows, Linux, Unix (AIX), Databases (SQLServer, Oracle, DB2, etc.), NAS, File servers, VMWare infrastructure etc.)
• Assist the team in defining standards for Backup and Recovery technologies and best practices.
• Prepare standard operating procedures and documentation for Backup and Recovery environment.
• Produce extensive detailed documentation according to Chubb standards.
• Work with the Project Management office on migration to new backup solution(s).
• Assists in the development of disaster recovery plans.
• Build automation scripts for the infrastructure technologies supported.
• Participate in change and incident management as needed
• Analyze and troubleshoot Rubrik deployment and operational issues.