B2C Integration Manager

Globe Telecom; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Globe Telecom in Manila seeks a manager-level individual contributor to unify headquarters and territory execution into a single strategy-to-results engine. The role owns the integrated roadmap, drives governance, and maintains KPI-based execution across HQ and territories without direct people management.

Responsibilities include cross-functional alignment, operating rhythm design, and executive-ready reporting.

Qualifications

• A manager-level IC responsible for aligning HQ and territory strategy into a single roadmap.
• Owns integrated HQ + territory initiatives roadmap, milestones, and sequencing.
• Drives cross-functional alignment and decision options for leadership.
• No direct people management responsibilities.

Responsibilities

• Coordinate HQ–Territories strategic alignment and integrated roadmap ownership.
• Lead operating rhythm with planning, reviews, and governance across geographies.
• Build executive-ready packs linking progress to KPIs, benefits, risks, and decisions.
• Capture decisions, assign owners, and ensure timely follow-up and escalation.
• Establish and enforce governance standards: RAID, change mgmt, dependency tracking.

Skills

Strategic planning

Stakeholder management

PMO governance

KPI tracking

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Serve as the manager-level individual contributor responsible for integrating headquarters and territory execution into a single, aligned strategy-to-results engine.

This role owns the integrated roadmap, runs the operating rhythm (planning and performance reviews), and drives governance, decision tracking, and KPI-based execution discipline across HQ and territories—without direct people management. KEY RESPONSIBILITIES HQ–Territories strategic alignment & integrated roadmap ownership Own and maintain the integrated HQ + territory strategic initiatives roadmap: priorities, milestones, dependencies, owners, and sequencing across functions and geographies. Drive cross-functional and cross-territory alignment and closure for Key Actions by surfacing trade-offs (scope, timing, resourcing) and preparing decision options for leadership.

Lead strategic initiatives that cut across HQ and territories (e.g., operating model enablement, shared capabilities, cross-territory programs) with end-to-end planning and execution oversight. Maintain a single source of truth for priorities, status, and decisions; ensure updates are timely, accurate, and usable by both HQ and territory leaders. Strategy execution operating rhythm (leadership cadences and reviews) Design and run the B2C Leads weekly cadence Build executive-ready review packs that connect progress to outcomes (KPIs, benefits, risks, decisions needed), with consistent reporting standards across territories.

Capture decisions and actions, assign owners, and drive closure through disciplined follow-up and escalation when required. Ensure review forums result in clear commitments and course-corrections, not just status updates. PMO governance & performance management Establish and enforce governance standards across HQ and territories: RAID, change management, benefits tracking, dependency management, and escalation pathways.

Drive KPI-based execution discipline; monitor delivery health (scope/time/budget) and performance outcomes, highlighting trends, root causes, and recommended actions Improve and standardize PMO tooling, templates, and ways of working to reduce friction and increase speed/quality across HQ and territories. Manager-level IC expectations Operate autonomously with strong judgment; proactively identify risks, misalignment, and decision points. Influence senior stakeholders through facilitation, data, and clear decision framing—without relying on hierarchy.

Maintain executive confidence via high-integrity reporting, crisp narratives, and a predictable operating rhythm. Raise execution maturity across HQ and territories through scalable governance and continuous improvement. Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion

Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success.

If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle.

We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and

Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region.

We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose In everything we do, we treat people right to create a Globe of

Good. Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.