B2B Collections & AR Specialist - Fixed Weekends Off

Concentrix

Philippines

On-site

PHP 391,000 - 614,000

Full time

9 days ago

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Benefits offered by this job

Fixed weekends off

US holiday off

Monthly incentives

Job summary

Concentrix in Quezon City is seeking a Collections Analyst to join our team at Tera Tower, Bridgetowne. This role focuses on financial collections, accounts receivable, and BPO finance operations, delivering excellent service to customers and ensuring receivables are properly reconciled.

You will handle AR transactions, coordinate with stakeholders, and support order-to-cash processes while maintaining accuracy.

Qualifications

At least 1 year of BPO experience, preferably in financial or collections functions.
Experience in financial collections or accounts receivable is a plus.
Strong communication skills, verbal and written, with customers.
Ability to perform basic research, analysis, and spreadsheet work.
Detail-oriented and able to make sound decisions.
Experience with international collections transactions is advantageous.

Responsibilities

Perform B2B collections by contacting customers for past due accounts.
Reconcile customer accounts to maintain clean trade receivables.
Coordinate with internal/external stakeholders to resolve order/invoice issues.
Process AR transactions such as payment matching, credit applications, refunds, and write-offs.
Support release of new sales orders within shipping cut-offs.
Escalate accounts as needed and ensure timely follow-through.
Identify opportunities to improve collection processes.