B2B Collection officer

J-K Network Services; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government mandated Benefits

HMO

13th month pay

Leave credits

Other benefits to be discussed upon job offer

Job summary

A leading IT company in Metro Manila is seeking a B2B Collection Officer to manage overdue accounts and enhance customer relations through effective communication. The ideal candidate will hold a relevant bachelor’s degree and possess 1-2 years of experience in B2B collections, ideally within a BPO environment. This role requires working night shifts and offers competitive benefits, including HMO, leave credits, and more. Join a dynamic team that values innovation and efficiency.

Qualifications

• 1-2 years of experience in B2B collections.
• Experience working in a BPO company is a plus.
• Willing to work night shifts in Taguig or Pasay.

Responsibilities

• Identify and track overdue accounts and outstanding invoices.
• Make outbound calls and send communications to clients about past-due balances.
• Set up payment plans and resolve billing issues.
• Prepare reports on collection activity and KPIs.

Skills

B2B collection experience

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Accountancy, Finance, or related

Job description

Client Profile

One of the top IT Company that provides quality service for Customer experience, technology and enterprise management. They provide and develop new innovative technology that can increase company success.

Position

B2B Collection officer

Industry

IT company

Location

Taguig City

Salary

Php 20,000 – Php 25,000

Schedule

nightshift

Work Set up

Work on site

Benefits

• Government mandated Benefits
• HMO
• 13th month pay
• leave credits
• Other will be discuss upon job offer

Job Requirements

• Bachelor’s degree in Accountancy, Accounting, finance or any related.
• With at least 1-2 year of experience in B2b collection
• with experience working in a BPO company is a plus
• willing to work in Taguig or Pasay
• Amenable to work in Night shift.

Job Responsibilities

• Identify and track overdue accounts and outstanding invoices.
• Make outbound calls and send communications (emails, letters) to business clients about past-due balances.
• Set up payment plans, settlements, and arrangements with clients.
• Investigate and resolve billing issues or credit problems.
• Prepare reports on collection activity, A/R status, and key performance indicators (KPIs) for management.

Recruitment Process: (Online interviews only)

• Initial interview
• 2nd interview
• Final interview
• JOB OFFER