Overview
Ayala Site is now looking for more aspiring professionals. Locations include Pasig City, Mandaluyong, Shaw Blvd Mandaluyong, Ortigas (Pasig), Taguig, Makati, and more. Posted today or recently.
Client Relations Staff (Pasig City, National Capital Region) | Robinsons Land Corporation
Salary: ₱150,000 - ₱250,000
Posted today
Job Description
Qualifications:
- Bachelor’s degree graduate
- Willing to work on-site (client-facing)
- With excellent communication and customer service skills
- Has confidence and is assertive
- Has 1-3 years of CSR/Front Office/BPO work experience
Duties and Responsibilities:
- Handles after-sales concerns/inquiries of clients/homeowners to provide assistance and solutions
- Maintains professional relationship with clients to ensure positive customer service
- Reports to accounts managers on the progress of clients’ payment process
- Monitors renewals and handles new and existing accounts
- Reviews financial reports and monitors accounts to ensure payment issuance in coordination with relevant departments
Client Relations Staff – Additional Notes
Location: Mandaluyong
Other role: Client Relations Supervisor
- Role focuses on enhancing customer experience, coordinating with internal teams, training, and leading a team
- Key responsibilities include stakeholder engagement, problem-solving, process improvement, and service quality metrics
Client Relations Supervisor
Posted 1 day ago
Job Description includes:
- Stakeholder Engagement, Problem-Solving, Process Improvement
- Team Leadership and Training
- Service Quality Metrics and Knowledge Management
- Location: Mandaluyong/Metro Manila area
What Will Set You Up For Success
- Bachelor’s Degree from a reputable university
- At least 4 years of experience in customer experience and service
- Proficient in Google Workspace and Microsoft Office
- Strong interpersonal skills and enthusiasm for assisting customers
- Ability to address customer concerns quickly
- Willing to collaborate with cross-functional teams
- Proven leadership experience
Client Relations Officer
Locations include Shaw Blvd, Mandaluyong City; Ortigas, Pasig; and other sites.
Key Responsibilities:
- Serve as primary contact for clients, addressing inquiries promptly
- Build and nurture long-term client relationships
- Coordinate with internal departments for smooth service delivery
- Monitor client feedback and escalate issues
- Maintain records of client interactions
- Assist in planning client engagement activities
Qualifications:
- Bachelor’s Degree in Business, Communications, Marketing, or related field
- Experience in client servicing, customer relations, or account management
- Excellent communication and problem-solving skills
- Willing to be assigned at Shaw Blvd, Mandaluyong City
Client Relations Associate
Posted today
Job Description:
- Gathers and validates information; ensures data is processed and reported to client on time
- Acts as main point of contact between client and internal teams
- Monitors pending documents and ensures endorsements are on time
- Ensures data security and privacy
- Maintains client records and portfolio data
- Communicates discrepancies and reports to client and internal teams
Job Specifications:
- Contract duration: 3 months (October to December)
- Educational background: business-related degree preferred
- Experience: 1-2 years in related roles preferred; willing to work graveyard shift if needed; willing to be field-assigned
Technical/Leadership Skills:
- Operational efficiency, CRM systems, data analysis
- SQL/NoSQL querying, project management
- Information security awareness; strong communication, problem solving, and teamwork
Client Relations Executive
Location: Taguig, National Capital Region
Salary: ₱900,000 - ₱1,200,000
Job Description:
- Sales renewal focus; manage accounts for customer retention
- Qualifications: degree in Business or related; healthcare or insurance sales experience preferable
- Strong written and verbal communication; good presentation skills
- Proficient with MS Office; on-site in Makati
Account Manager – Client Relations
Posted 1 day ago
Job Description:
- Build and maintain client relationships; primary contact for client queries
- Coordinate with internal teams; upsell opportunities
- Ensure service delivery and client satisfaction
Qualifications:
- Bachelor’s degree in Business/Marketing or related
- 1+ year in account management or client relations
- Experience in security/facilities/services is a plus
- Excellent communication; on-site in Makati
What We Offer:
- Competitive base salary plus commission; government benefits
- HMO; annual salary review; training opportunities
- Opportunities for promotion
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